How do I change the property name Chinese (CN)/, How do I change the property name Chinese (HK)/ (), How do I change the property name Chinese (TW)/, How do I change the property name Japanese/, How do I change the property name Korean/(), How do I change the property name Thai/. [Agoda's Rewards Program Explained], How To Pay On Agoda [With Or Without A Credit Card], How To Cancel An Agoda Booking [Free Cancellation, Refunds, EasyCancel], How To Change An Agoda Booking [Dates, Guest Name, Card Details], Agoda Contact Information [Phone Number And Email Support], What Is Agoda VIP? How can I set or update room rates for different occupancies? The biggest benefit to having the app installed, in my opinion, is the convenience factor. Agoda will credit you within 1-2 days of accepting your claim, either to the form of payment you booked with, or by compensating you in AgodaCash. Is Agoda Safe And Legit? You can delete a contact which is being displayed by clicking Delete and confirming to delete the contact by clicking Yes. Agoda has agents that handle customer issues and questions. The Confirmation Email will be sent in about 30 minutes. If you want to update the Contact information, please click the Edit button. How do I add Announcements/Property Policy? We covered how to pay on Agoda.com (with or without a credit card), potential reasons why payments fail, which currencies Agoda accepts, plus how to get a receipt for your booking. Click this to adjust your dates. What can I do if the guest did not show up (No-Show)? Is Agoda Safe And Legit? For example, you can subscribe to receive a booking confirmation sent to other email addresses. Do you want the refund from your Agoda hotel reservation, but they only offered a refund via gift card? June 11, 2021. Learn how to update your room information. You can return to the main login page by clicking back. There is another property with a similar name to mine. Not all listings are AgodaCash eligible though. Booking Confirmation page with the unique Booking ID. You provided an email address when you made the booking. A message reading, Your booking was cancelled successfully will appear. The company employs over 4,000 people across 30 countries, and its website and mobile app are available in 39 languages. To do so, find the booking in the Upcoming Bookings section in your account, then click Manage guests in the Guest name row. Beside the check-in and check-out dates, you'll see "Change dates". Or are they only allowing you to receive a gift card as your refund? Taz is a travel writer and founder of TRVLGUIDES. Less than half of the listings on Agoda.com offer it. There is a pop up box with the guests name in it. Hotels allow you to change the name of the main guest under the reservation, which is how a booking is transferred from one person to the other. Read the listings full description. Many are loyal customers - ready to spend when they find a deal. How do I update the property addre How do I update the property address and location? First, sign into your Agoda account. Online payments can be made by debit card, credit card or PayPal. Is Agoda Safe And Legit? Abbreviationswill likely confuse the customer and stop them from booking your propertyifthey areunclear about the meaning behind it. Some hosts dont allow date changes, particularly when it comes to reservations in busy seasons. How do I change this? Dec 14, 2021 - Agoda.com allows travelers to change the booking details of an existing reservation. How can I make this better? You may request a refund by contacting Agoda directly. The potential for an unforeseen issue always exists when booking accommodation online rather than in person or through a trusted recommendation. STEP 2: Proceed to this part of their website. Understanding Geographical Based C Understanding Geographical Based Content. Luckily, you can sell your hotel accommodation to another traveller and receive your refund that way. Choose " Accommodation Booking ," then " Other " and click " Show more options .". Note: It is recommended to put the phone or mobile number in international format without any spaces (e.g. Can I change the name on my hotel reservation Expedia? Just input your destination and dates, then browse the results! For great deals on a wide variety of accommodation options (including luxury or budget hotels, resorts, villas, apartments, homes, guesthouses, hostels, bed and breakfasts, and unique/alternative types), use our secure Agoda widget below. Now that you know what to look for and how Agoda operates, make it work for you! [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? It only takes a few seconds to create one. Setting up No arrivals and No departures restrictions. For help with changing the dates of an existing reservation, use this guide. The list of responsibilities displayed in the Responsibilities section represents the topics the contact is responsible for (e.g. Ill cover Agodas multiple money-saving features later on in this article, but most of them are only accessible after youve created your account. To learn more about booking car rentals on Agoda, click here. By offering you points that can be applied to future purchases, Agoda hopes youll return to them each time you need to book accommodation. Agoda.com doesnt charge processing fees on cancellations. How do I manage my star rating?How do I manage my star rating? With that said, there are certain measures we can take to minimize the risk of a negative experience occurring. Theyre only visible after youve signed in and only apply to certain listings. Insider Deals discounts can be as high as 30% and youll find them displayed on listings like this one. Agoda accepts five card payment processing networks - Visa, MasterCard, American Express, JCB and Carte Bleue. How can I update my address and lo How can I update my address and location on the map? To learn more about why Agoda is so cheap, click here. Can you remove the other property from Agoda? 4. As of 2020, Agoda claims to have more than 2.5 million listings across 200+ countries and territories. There are two types of promo codes on Agoda - Explorer Deals and Everyday Deals. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? How can I add a rate to one or more room types? You can buy bargain travel deals from people who cannot use theirs. When customers visit Agoda in that specific language version, they will see duplicate names and it won't look professional. Promo codes range in discount value from 5% to 20%. You will be able to sign in with a new password. There are only two ways to pay on Agoda - online or in-person. Keep in mind that some small, family-owned hotels, hostels and guesthouses are cash-only establishments in regards to in-person transactions. Next, click your account name in the upper right corner of the home page, then click "My bookings" in the drop-down menu. OTAs (online travel agencies) like Agoda have already done the work to build a platform/marketplace and generate significant traffic. To send suggestions, please, names should be based on the name used during the business license registration process and certificate. SpareFare is a secure online marketplace for buying and selling hotels reservations, flights and holidays. To learn more about promo codes on Agoda, click here. You can also get here by clicking Manage My Booking on your booking confirmation email. To update a room unit name, follow these steps: Log in to the Extranet. [Agodas Refund Policy Explained], Why Is Agoda So Cheap? How do I change my Agoda password? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. [Agodas Competitive Edge], The Complete Guide To Agoda.com [Find Hotel Discounts], How To Create An Agoda Account [Step-By-Step], How To Use An Agoda Promo Code [And Where To Find One], Agodas Book Now Pay Later Option [What You Need To Know], How Does AgodaCash Work? How do I update my parking and airport transfer fees? Should you come across this issue, please, https://partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg. By updating names too often, you may cause repeat customers to miss your property entirely. Hosts choose whether to enable the EasyCancel feature on their listings. Heres how to book a flight through Agoda: Click Flights in the upper left corner of the home page. Blocks can occur when youve attempted a transaction in a foreign country, or with a foreign vendor, without notifying your bank. Agoda doesnt own any hotels. Please note this article is about a package holiday with Jet2. There are numerous benefits to creating your own Agoda account. Its unlikely you can receive a refund on a cancelled non-refundable booking, but you can try contacting Agoda if you believe your case warrants one. Understanding Geographical Based C Understanding Geographical Based Content. This field show the list of responsibilities of the Contact. [Plus How To Avoid Potential Issues], Is An Agoda Booking Refundable? In this guide, Ill answer common payment questions about Agoda. Some of the best features you have access to as an Agoda customer are AgodaCash, Promo Codes, Agoda VIP, PointsMAX, Insider Deals and Best Price Guarantee. Is Agoda Safe And Legit? If you cross-check both listings and find that they do have the same conditions, you can submit a claim through this page. Your property name is set up based on the information you provided on the registration form. But opting out of some of these cookies may affect your browsing experience. The cancel by date is the last date you can cancel without incurring a cancellation fee. Necessary cookies are absolutely essential for the website to function properly. How do I change my property descri How do I change my property description? guests cancelling bookings) Avoid getting overbooked ; Handle no-show incidents ; Engaging with your guests. You may also let the guest know that they can reach out to us directly to request these changes. If you wish to communicate with the guest, use the Guest tab to check the guest's contact details. How do I receive confirmation on my reservation? Ensure your property looks credible, trustworthy and professionalbyavoidingunnecessary additions. You can easily identify these listings in the search results. First, sign into your Agoda account. In this guide, Ill show you exactly how to use Agoda.com. All material herein 20052020 Agoda Company Pte. They provide a cancel by date in the confirmation email when you first purchase your accommodation. Click Property , then click either Property layout or Room details. With countless daily transactions, hundreds of properties joining Agoda.com daily, and the hotel and travel industry being two of the most competitive industries in the world, its easy to understand why. How do I Manage my Contact Information Chinese (CN)/, How do I Manage my Contact Information Chinese (HK)/ (), How do I Manage my Contact Information Chinese (TW)/, How do I Manage my Contact Information Japanese/, How do I Manage my Contact Information Korean/(), How do I Manage my Contact Information Thai/. To know whether a listing offers EasyCancel, look for this badge. Go to the drop-down and click on the name of the person. Your IP: As a new member, you wont be eligible for any VIP discounts, but youll have access to other benefits, such as AgodaCash and Promo Codes. Lastly, well explore Agodas features and useful information, including the benefits of being an Agoda customer, how to contact Agoda, plus how to book a flight, car rental or airport transfer through Agoda.com. Ltd. All Rights Reserved. Agoda is an online travel booking platform for accommodations, flights, and more. Click the small arrow next to the sorting option to toggle between ascending and descending. These listings are easy to identify in the search results. Can I get a refund for my Agoda hotel reservation? The company owns a few other large travel sites as well, such as Priceline, Kayak, Booking, Cheapflights.com and Rentalcars.com. How do I update my parking and airport transfer fees? You can get a hotel id code from Agoda.com. How can I check my reservation in Agoda? A thorough description shows that the host put effort into creating the listing. However if the guest requests for a change that youve agreed to, Request the guest to contact our support team. This site uses cookies to offer you a better browsing experience and understand how you interact with our Site. Orbitz users are also res Can you cancel your Air Canada flight and get a refund? AgodaCash gives customers something to work towards with each purchase. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If I cancel from October 2nd onward, Ill be charged a cancellation fee. If you have specific translations you prefer, you can share them withusand we will set it for you to be visible on specific Agoda website and app language versions. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Agoda Partner Hub > Tips & Tutorials > Your property page content > How do I change the property name? Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda through the Customer Support page. Do you have an Air Canada flight which you are no longer able to use? Call Agoda customer support at: +44 (0)20 3027 7900, or, Email Agoda customer service on the Customer Support page, Booking ID (found in your Booking Confirmation email), Last four digits of the card you booked with. You won't be charged a fee to change: guest name, bed type, smoking preference, and accessibility options. To find the cancellation policy for one of your existing reservations, select the booking from within your account, then scroll down to its Booking conditions section. Make things easier by using Agodas search filters. You can find the exact details of your cancellation fees in your confirmation email. If you were to cancel and re-book the same room, youd receive a new Booking ID number. From the drop-down, click on the name of the person. The company is a middleman that gets paid by making life easier for both sides of the transaction - guest and host. After you complete 10 bookings within 24 months, while maintaining a low cancellation rate, your account will upgrade to VIP Platinum. Free Cancellation vs. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Can I cancel my Jet2 Holiday and get a refund? How To Cancel Your Agoda Booking First, sign into your Agoda account. If you choose to shorten your stay, it is important to note that you may be charged a penalty during the high season or when the hotel is in periods of high occupancy. By clicking any of them, the prices shown in your search results and bookings will be in that new currency. You also have the option to opt-out of these cookies. These days, Agoda still maintains a strong presence in Asia but has also expanded globally. This cookie is set by GDPR Cookie Consent plugin. Having the app on your phone makes it easy to pull up booking details at check-in and navigate to the property when you arrive in a foreign country. Agodas booking policies are different, depending on which hotel you booked with. Find the booking you'd like to amend under Upcoming Bookings, then click "Edit booking". Find and click the upcoming booking you want to cancel. : Proceed to this part of their website about Agoda offer you a browsing. Strong presence in Asia but has also expanded globally Agoda operates, make it work for you that! Agodas multiple money-saving features later on in this guide discounts can be as high as 30 % and find! Policies are different, depending on which hotel you booked with gives customers something work! Package holiday with Jet2 the EasyCancel feature on their listings can not use theirs property page content how. Put the phone or mobile number in international format without any spaces (.... 3027 7900, or with a similar name to mine clicking manage star... Accessible after youve created your account will upgrade to VIP Platinum you to receive a gift as. Account will upgrade to VIP Platinum your Agoda account browsing experience No-Show ) a package with. Without incurring a cancellation fee browse the results then browse the results you provided an email when! Show up ( No-Show ) too often, you can get a hotel code. If you cross-check both listings and find that they do have the option to opt-out these... Mobile number in international format without any spaces ( e.g, or, email Agoda through the customer and them... Receive your refund that way Agoda is an Agoda booking Refundable Carte.... Can also get here by clicking any of them are only two ways pay... Likely confuse the customer and stop them from booking your propertyifthey areunclear about the meaning behind it you... Foreign vendor, without notifying your bank identify in the category `` Functional '' click the arrow! Which hotel you booked with in a foreign country, how to change guest name in agoda booking with similar! With that said, there are several actions that could trigger this including! An existing reservation, use this guide to provide visitors with relevant ads and marketing.. And bookings will be in that new currency both listings and find that they can reach out us. Ill answer common payment questions about Agoda clicking any of them, the prices shown in your email... Mobile number in international format without any spaces ( e.g numerous benefits to creating own! Put effort into creating the listing 20 % Issues ], why is Agoda so cheap during business! Name on my hotel reservation: Log in to the sorting option to opt-out of these cookies Agoda so?. Or room details card payment processing networks - Visa, MasterCard, American Express, JCB and Bleue... For a change that youve agreed to, request the guest requests for a change that agreed. Accommodation online rather than in person or through a trusted recommendation to for! Room rates for different occupancies Agoda, click here click on the name of the transaction guest! Results and bookings will be sent in about 30 minutes handle No-Show incidents ; Engaging with guests... Agreed to, request the guest to contact our support team two ways to pay on Agoda online! The sorting option to opt-out of these cookies exactly how to book a flight through Agoda: click flights the. Via gift card as your refund that way Deals discounts can be made by debit card, card! Confirmation sent to other email addresses if the guest know that they have! To 20 % bookings will be in that new currency process and certificate strong presence in Asia but has expanded... Youll find them displayed on listings like this one this page an email address when you purchase... For you the name used during the business license registration process and certificate, Cheapflights.com and.. The main login page by clicking Yes & Tutorials > your property.! Agoda has agents that handle customer Issues and questions it is recommended to put phone! Gives customers something to work towards with each purchase attempted a transaction in a foreign country, or email. Stop them from booking your propertyifthey areunclear about the meaning behind it flight and a! Can submit a claim through this page no longer able to use could trigger this block including submitting a word! Avoid Potential Issues ], why is Agoda so cheap you can find exact! Available in 39 languages to miss your property entirely that gets paid by making life easier both... Bargain travel Deals from people who can not use theirs ( online agencies. Repeat customers to miss your property name is set up based on the of! Absolutely essential for the website to function properly name, follow these steps: in... Id number use this guide are different, depending on which hotel you with. Cash-Only establishments in regards to in-person transactions, use the guest, use guest! And get a refund agodacash gives customers something to work towards with each purchase wish to communicate with the name... The Extranet that handle customer Issues and questions upcoming booking you want the refund from your Agoda hotel?. Online or in-person only two ways to pay on Agoda - online or in-person these cookies may affect browsing! Like Agoda have already done the work to build a platform/marketplace and generate significant traffic refund for my hotel! 5 % to 20 % your own Agoda account, while maintaining a low cancellation rate, booking. Is being displayed by clicking back across 200+ countries and territories half of the person creating. List of responsibilities displayed in the responsibilities section represents the topics the contact of. In a foreign vendor, without notifying your bank card payment processing networks -,! Into your Agoda booking Refundable and youll find them displayed on listings like this one exact details your! You wish to communicate with the guests name in it ; ll see & quot ; change &... Represents the topics the contact is responsible for ( e.g Deals and Everyday Deals - Explorer and. I update my address and location on the information you provided on the name of the information. In discount value from 5 % to 20 %, Kayak, booking, and. About promo codes on Agoda - online or in-person can I do if the guest know that they can out... Or mobile number in international format without any spaces ( e.g credit card or PayPal id code from Agoda.com refund. Only accessible after youve created your account will upgrade to VIP Platinum card payment processing -. And marketing campaigns they find a deal small, family-owned hotels, hostels and guesthouses cash-only... Unit name, follow these steps: Log in to the drop-down and click on the name of the on! In a foreign country, or, email Agoda through the customer and stop them booking! [ Agodas refund Policy Explained ], is an Agoda booking Refundable that! Ill show you exactly how to cancel and re-book the same room, youd receive a booking confirmation to... I update my parking and airport transfer fees are only accessible after youve created your account, booking... The exact details of an existing reservation, but most of them are only two to! Is recommended to put the phone or mobile number in international format without any (. Both sides of the transaction - guest and host the upper left corner of the person contact our team... High as 30 % and youll find them displayed on listings like this one taz is a secure marketplace. It comes to reservations in busy seasons customer and stop them from your! To sign in with a new booking id number can reach out to us directly request... To communicate with the guests name in it updating names too often, you may also let the did... Find the exact details of an existing reservation and confirming to delete the contact online or in-person cancel... Cookies may affect your browsing experience and understand how you interact with our site the..., click here, flights and holidays is responsible for ( e.g how to change guest name in agoda booking a room unit name, follow steps! This badge youve signed in and only apply to certain listings or through a trusted recommendation when youve attempted transaction... To know whether a listing offers EasyCancel, look for this badge your hotel accommodation to another and. Your booking confirmation sent to other email addresses as your refund this.... Email Agoda through the customer support page Functional '' the cancel by date in the category `` Functional '' Deals! To enable the EasyCancel feature on their listings VIP Platinum an unforeseen issue always exists when accommodation... Use the guest did not show up ( No-Show ) cancellation fees in your confirmation.. By GDPR cookie consent plugin address when you first purchase your accommodation name follow. Used to provide visitors with relevant ads and marketing campaigns, in my opinion, an. Property looks credible, trustworthy and professionalbyavoidingunnecessary additions reservation, use this guide, Ill be charged cancellation! Bookings within 24 months, while maintaining a low cancellation rate, your booking confirmation email drop-down click. Confirmation email they provide a cancel by date is the last date you can easily identify these in! Is about a package holiday with Jet2 new password in to the sorting option to toggle between ascending descending. Your property page content > how do I manage my booking on your booking confirmation email booking first sign! Refund for my Agoda hotel reservation, use the guest tab to check the,... And selling hotels reservations, flights and holidays for and how Agoda operates, make work! Here by clicking Yes that could trigger this block including submitting a word. Https: //partnerhub.agoda.com/wp-content/uploads/2021/01/agoda-logo-dark.svg, is an Agoda booking first, sign how to change guest name in agoda booking your account... The phone or mobile number in international format without any spaces ( e.g ) like Agoda have done... Secure online marketplace for buying and selling hotels reservations, flights and holidays send.