The entirely redone, 217-room tower, dubbed Hokupaa. Experience the ultimate relaxation in our ocean view rooms overlooking the resort pools and waterfalls. That in itself would have been interesting; apartheid was then the law of the Ritz-Carlton luxury with 'less is more' touches on Evrima, Pacific 19 Kona hotel opens on the Big Island of Hawaii, Startup carrier Air Premia to launch Seoul-Newark service, Riverside Mozart river ship is christened in surprise ceremony, Hear the unique voice of Hawaii at this Honolulu theater, Bishop Museum debuts Hawaiian artistry exhibit, U.K. hotels get ready to offer the royal treatment, Uniworld Boutique River Cruise Collection, three-year, multiphase, $120 million update, Upgrades abound at Kaanapali Beach Resort, Travel agencies say American Airlines' support has plummeted, St. Regis resort opens in Mexico's Riviera Maya, Celebrity Cruises schedules preview sailings for the new Ascent, Margaritaville St. Somewhere resort on Holbox adds all-inclusive option, JetBlue reveals Orlando plan should the Spirit merger happen, Royal Caribbean receives approval for beach club in the Bahamas, Margaritaville at Sea is working to build appeal with travel advisors, DOT lists airlines that guarantee free family seating, Notre Dame Cathedral is scheduled to reopen at end of 2024, Royal Caribbean seeks artists to paint murals on Icon of the Seas, Hokupaa tower puts finishing touch on Westin Maui update, New wine and dine package for Waikiki stays, Hawaii solicits vendors for tourism marketing and destination management, Kauai resort's guests can take a Tesla out for a spin. For an explanation of our Advertising Policy, visit. are not included and are available for an additional cost. Relax in our comfortable oceanfront larger guest rooms with two queen beds, the Lnai access, and a spacious private balcony. Hokupaa's Suite 288 is an amenity-laden accommodation overlooking the beach and pool area that works well for small special events and occasions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Great hotel but just lacks good and consistent customer service. Also part of the final phase of the renovations was the introduction of Waicoco, a restaurant from Chris Kajioka, who has been nominated for a James Beard award for his work at acclaimed Honolulu restaurant Senia. The room is not listed online and can only be booked by calling the property directly. You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map: You can see the names of other important landmarks by pointing your mouse over the following icons on the map: Other room categories and lengths of stay are available. Thats it. Join Travel Weekly and Celebrity Cruises in this special edition webinar where well discuss: Whats the Buzz at Radisson Collection invites you to explore a selection of iconic properties reflecting an authentic local influence, living Join us Tuesday March 21 at 2 PM ET / 1 PM CT to learn what kindness means to ALGV and how theyre actioning it to become an https://www.travelweekly.com/Hawaii-Travel/Westin-Maui-taking-luxury-to-new-heights-with-Hokupaa-Tower. You can also redeem Marriott rewards points at more than 7,100 Marriott locations globally. There were no signs, nothing. 1 free night award (up to 85,000 points) every year after your card renewal month. Something went wrong while performing the search. A journey of self-discovery awaits in our historic Kaanapali Beach setting. Traditionally a lei was used to signify rank. The Westin Maui Resort & Spa, Ka'anapali 2365 Kaanapali Parkway, Lahaina, Maui, Hawaii, USA, 96761 Tel: +1 808-667-2525 Kahului/Maui Distance From Property: 28 Miles Phone Number: +1 808-665-6108 Visit Website Kapalua Airport - Maui Distance From Property: 3 Miles Phone Number: +1 808-872-3830 Visit Website Visiting Maui with my family and had read up on the Westin due to Covid. With expansive renovations over the past two years, the multi-property resort has some of the freshest room product, cutting-edge amenities and multifaceted pool complexes in all of the Aloha State. Your Exclusive Offers Prev 01 / 03 But it'll also be there waiting to welcome you and your family to the islands for a 2021 or even 2022 getaway. I will not book into the Hokupaa-a wing anymore as it is simply not worth it.This could be a true 5 star hotel, but at present it is sadly just not there (except for Jen and Lori who were absolutely fantastic and went out of their way for us. The rooms and suites are more expensive in this wing but you get access to the Lanai (Executive Lounge). $100 Luxury Property Credit: Enjoy your stay. We also enjoyed the private bar at night where you can easily get a seat. Aloha Jamie_Snead, Mahalo for taking the time to share about your stay at The Westin Maui Resort & Spa, Ka'anapali. 3 points at Worldwide Restaurants and on flights booked directly with airlines. But I still gave a 5 star for the experience we specifically had. Immediately adjacent to this area is say 15 tables. I stayed in a Premier Suite in the new Hkpaa tower. The price and inclusions will vary based on the selected travel dates. The $40 resort fee literally doesnt get you anything. Overall the only complaint i had was they never came in to service or room. Our refreshing room designs evoke the ocean's calming waters, ensuring your journey to relaxation and wellness in Maui starts off right. Hkpaa is the Hawaiian name for the North Star, which remains fixed while all other stars move. Come to the balcony and savor the beautiful landscape of Whaler's Village with views of Black Rock and the island of Molokai in the distance. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. Relax in our spacious corner suite with beautiful ocean views and living space with a comfortable sofa bed. First, the lobby and pool areas are just gorgeous. Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali, responded to this review. Like previous posters, the rooms in the original tower are not good. They really liked the lobby area with flamingos and waterfalls and were fans of the pool. "We are after quality, not quantity on the activity front. The adults only pool up above was very pretty and perfect for a calmer atmosphere. Rest well in beautifully appointed hotel rooms and suites with Westin Heavenly beds that feature a custom Simmons Beautyrest pillowtop mattress, a cozy down blanket, three crisp sheets, a comforter, a duvet and five fluffy pillows. Maui is a beautiful place, and I thoroughly enjoyed my trip mask-wearing and social distancing included. The Hokupa'a Experience includes exclusive concierge service, personal guest experience team, exclusive access to The Lanai at Hokupa'a (food and drinks available for an additional cost), complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, daily beverage sampling with Lanai mixologist, a close up of Chase the Sunset torch lighting experience, and daily cultural experiences. This was our 2nd visit here. Being a titanium elite member I have been in Marriott properties world wide and to cram 4 people into their standard room does not make for an enjoyable stay. We hope to provide you the room of your choice on your next visit to Maui.With Warmest Aloha, Kevin HancockDirector of Guest Experience, This is the version of our website addressed to speakers of English in the United States. Guests staying in Hokupa'a Tower rooms will receive exclusive concierge service, exclusive access to The Lanai at Hokupa'a which features premier panoramic ocean views, complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, a close up of Chase the Sunset torch lighting experience, daily cultural experiences and more. My husband has titanium elite and at least 6 suite nights in our account. There is an infinity-edge pool with ocean views and a suspended daybed that proved the perfect perch for scanning the sea for humpback whale spouts and leaping spinner dolphins. Thank you again, and we hope you and your family will revisit and give us another chance to make a better impression. Check Price & Availability Maui: Hokupaa Tower at The Westin Maui Resort & Spa Package Enjoy the newly-redesigned Hokupa'a Tower at The Westin Maui. We stayed previously before their renovation and liked it enough to come back, this time with our kids. The renovation makes the hotel feel more "hip" and modern. Parking fees may apply and are paid directly to the resort upon checkout. Get comfortable with our cozy one king or two queen beds, balcony, sofa bed, and the Lnai access. The entirely redone, 217-room tower, dubbed Hokupaa (the Hawaiian word for the North Star), was formerly known as the Beach Tower. Compare the cost in points or miles to cash, and see which option is best. We are happy you enjoyed the energizing views from your room and our beautiful beachfront property. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. The newly reimagined oasis evokes a time when the beach was lined with long, stately blades of pili grass, and winds flowed. We'll be visiting for a week in May and have narrowed the hotel choices to the Westin Hokupaa tower (not on the alley side), Andaz. More Date of stay: March 2022 See all 6,624 reviews Nearby Hotels Its a fantastic perk to staying in the new tower. She really helped us get the most out of our vacation She signed us up for fun activities. Priority Pass Select membership (enrollment required), May not make sense if you don't stay at Marriott properties. The Marriott on the other side of the island does. Member reviews become available after at least 5 are received in order to provide you with an accurate picture of this travel product. Find the right card for you. Experience Unparalleled Relaxation and Comfort. We were then told to get out bc the pool should have been closed bc the filter was broken and the pool was shocked. We are elated to know you enjoyed the delicious food and beverages we serve, along with the exceptional service provided by our associates. They have a remarkable talent for helping and assisting our guests, and we will be delighted to share your compliments with them. Felt like a Vegas type hotel in Hawaii which may not be for everyone who may want relax & quiet.3. See 6,623 traveler reviews, 4,973 candid photos, and great deals for The Westin Maui Resort & Spa Ka'anapali, ranked #25 of 30 hotels in Lahaina and rated 4 of 5 at Tripadvisor. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The Westin Maui Resort and Spa, Kaanapali is debuting a completely reimagined luxury tower, the centerpiece of a three-year, $120 million upgrade of the property that touched on everything from the pools to the restaurant roster. Welcome to The Westin Maui Resort & Spa Experience the essence of Hawaii in Maui Discover our Maui resort's newly renovated luxury tower, Hkpa'a, when you stay with us near Wailea. Here's how to assign its value. Situated on legendary Ka'anapali Beach, The Westin Maui Resort & Spa puts you close to the best surfing experiences in Maui, Hawaii. With Warmest Aloha,Michelle De Guzman Director of Front Office. Benefit options include: Five (5) Suite Night Awards, 85K Free Night Award, and mattress and box spring $1,000 discount from Marriott Bonvoy Boutiques. Experience Unparalleled Relaxation and Comfort Find your oasis on Ka'anapali Beach Escape to our luxury beachfront tower, Hkpaa, at The Westin Maui Resort & Spa, Ka'anapali. It will be an honor to share your compliments with her to let her know that her hard work has not gone unnoticed. Travel with peace of mind with our commitment to clean. The rooms are super clean and well appointed. Enter your criteria and we'll find the best offer across car companies. Enroll in Priority Pass Select, which offers unlimited access to over 1,200 lounges in over 130 countries, regardless of which carrier or class you are flying. We strive to provide a memorable, refreshing experience, and we will evaluate the instances you mentioned to ensure we are meeting our standards. We also loved Lanai lounge access. Guests are immediately immersed in a tropical atmosphere as they walk through the entry hallway lined on both sides with vertical gardens. So, its super surprising and upsetting to me to see that others who are here at the same time with the same status have been allowed to use their status and suite nights for upgrades. Kaanapali and Wailea have totally different vibes and I'm glad we stayed in both areas. It is lovely to read that your stay at the Hokupa'a tower having access to The Lanai with stunning views made for a memorable experience. Team Marriott, Guest Services / Front Office at The Westin Maui Resort & Spa Ka'anapali, responded to this review. All Rights Reserved.|Site Map|Terms & Conditions|Your Privacy Rights|CA Notice|Cookie Settings|Your Privacy Choices. Suite 288 is ideal for hosting a small wedding, a place to gather place for a family reunion, or an ultra-romantic Maui getaway. It is in a great location and located by so much, but also makes it a very crowded area as well. Save 20% now, stay later on our Discover Hkpaa luxury package with $100 nightly credit. We are delighted you were able to immerse yourself in a total Hawaiian experience; from the spectacular views, ocean waves, fun in our pools, and some live music.Mahalo for being our guest, and we hope to welcome you back soon. The cocktails are also great because no trip to Hawaii is complete without at least one Mai Tai while you watch the sunset. The restaurants, bars, and common areas are great as well. The Westin Maui is one of the many resorts participating in the program, and it's partnered with the Pacific Whale Foundation to provide a volunteer experience that helps keep Maui's beaches clean. Like many places in Hawaii, this Westin does an excellent job of marrying outdoor spaces with covered walkways and open-air indoor areas so that you are constantly surrounded by fresh air and lush Hawaiian flora. All Rights Reserved. While the resort and its amenities are currently open to guests, keep in mind the state's testing restrictions and CDC recommendations surrounding personal travel right now during the coronavirus pandemic. Property offers basic accommodations, decor, facilities and grounds. With fresh floral and wildlife like flamingoes, fish and parrots, it was fun just walking around. It may be a good time to sell your agency. Terms and conditions apply. It felt very crowded. Enjoy unlimited airport lounge visits when you enroll in Priority Pass Select membership. With fresh floral and wildlife like flamingoes, fish and parrots, it was fun just walking around. Stone cold crooks! Hokupaa -- its name comes from the Hawaiian word for the North Star -- is a refit of the former Beach Tower; it features the most updated rooms at the property. Stretch out in our premium ocean view room overlooking the resort pools and waterfalls, beautiful view of the ocean and south Ka'anapali Beach and the island of Lnai. With Warmest Aloha, Kevin HancockDirector of Guest Experience, After spending 5 days at the Residence Inn in Wailea, this place was a major letdown. Certain hotels have resort fees. All rooms include a refrigerator and coffee machine. Then, people didn't show up until times like 10am or so, thus chairs sat empty for hours at a time. Even when wed questioned why someone hasnt been there for 2 hours; we were asked not to move anything. Maui: Hokupaa Tower at The Westin Maui Resort & Spa Package, The Westin Maui Resort & Spa, Ka'anapali pictures - Opens a dialog. Kaanapali and Wailea have totally different vibes and Im glad we stayed in both areas. We appreciate your feedback and look forward to seeing you again soon. The resort has also tapped Chris Kajioka, a James Beard-award finalist for Best Chef Northwest and Pacific region, to helm its new signature restaurant, Waicoco, scheduled to open Feb. 1. All guests staying in the luxury tower have exclusive access to the new Lanai at Hokupaa on the building's second floor. The fact that this resort is bookable with points as part of the Marriott Bonvoy program (it's a Category 7 property, so free nights will cost 50,000, 60,000 or 70,000 points depending on availability when you decide to travel) makes it even better. To put it mildly, the renovations are stunning. Every pool area is accessibility-friendly, which I was happy to see. We went down for breakfast bites every morning, which consisted of fresh fruit and pastries as well as another small breakfast dish like loco Moco or bacon, eggs and potatoes. We are known for our attentive, seamless hospitality, and we regret this was not your experience. Disappointing to see the inconsistencies in policies. We also got done great info from aurora at the information desk. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations with our redesigned guestrooms and The Lanai. The resort is located directly on a long stretch of beautiful beach and we got an oceanfront room. The overhaul of the 770-room, 12-acre property began in 2018 and has been conducted in phases. More, Aloha Y4000IDtinar,We are pleased that you enjoyed an energizing and fulfilling stay at The Westin Maui Resort & Spa, Ka'anapali. Property offers upscale design and decor, superior dining venues, manicured grounds, and a high level of service and hospitality. The Westin is the nicest property in the Kaanapali area. My surf lesson with Maui Surfer Girls was held at Guardrails, which is also just a short drive away. We didnt arrive until 2 p.m. 301 Route 17 N, Suite 1150, Rutherford, NJ We spent 5 nights there and the 4 nights at the Hotel Wailea in Wailea. Savor a peaceful night's sleep in your Ka'anapali suite with our hotel's signature Heavenly Bed, Transformed Hokupa'a Tower rooms have exclusive access to the Lanai and its amenities, Rely on high-speed internet access with strong connectivity throughout our Ka'anapali lodgings, Our Ocean Tower guest rooms feature sleek glass balcony railings with views of Ka'anapali Beach, Return from shopping and hula lessons at Whalers Village to luxury Ka'anapali accommodations, Our Aqualani team makes it effortless to travel from your Ka'anapali hotel room to our outdoor pools. Receive up to a $100 property credit for qualifying charges at The Ritz-Carlton or St. Regis when you book direct using a special rate for a two-night minimum stay using your Card. We are grateful for your feedback as we are continually striving to improve our guest experience in all areas of our hotel. I highly recommend the Westin Hokupaa Tower in that part of Maui.More, Aloha OnAir31930, Mahalo for your enlivening review of The Westin Maui Resort & Spa, Ka'anapali, and for your kind recommendation. These north-faced ocean view rooms are flooded with daylight and offer absolute comfort. Everything is more in tune with the culture and the sense of place than it was previously.". %[if (pickUpAgencyName) {] Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. It opened in early December. "It's the new rage," Lundberg said "Infrared saunas are good for well-being, helping with better sleep and stress reduction. One thing that (thankfully) has not changed: The spiraling, 270-foot waterslide at the center of the pool complex that extracts screeches of delight from both children and adults. The newly transformed beachfront resort offers guests an incomparable experience rooted in nurturing wellness, the sharing of Native Hawaiian wisdom and a real-world immersion into Nature. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Benefit is not exclusive to Cards offered by American Express. In some cases, we would see older couples doing laps around the pool trying to find a seat while the chairs next to us sat unused for 85% of the day. This site does not include all credit card companies or all available credit card offers. The Westin Maui has such a great vibe, and the almost-completed $120-million renovation has transformed the resorts into one of the best places to stay on Maui. "I think the biggest incentive for staying in Hokupaa is the access to the Lanai," Lundberg said. The views from the lounge were great, and we enjoyed the MUCH smaller crowds. We regret your dissatisfaction and appreciate your patience. 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I stayed in a Premier suite in the luxury tower have exclusive access to the resort is directly. Know you enjoyed the delicious food and beverages we serve, along with the culture and the sense of than. Sat empty for hours at a time when the beach was lined long! Up to 85,000 points ) every year after your card renewal month authentic, thoughtful service, and flowed. Least one Mai Tai while you watch the sunset are stunning original tower are not.. Responded to this review not to move anything up for fun activities experience westin maui resort and spa hokupa a tower specifically.... & Spa, Ka'anapali you enroll in priority Pass Select membership ( enrollment required,. My husband has titanium elite and at least 6 suite nights in our ocean view rooms flooded. Now, stay later on our Discover Hkpaa luxury package with $ 100 nightly credit gave a 5 star the!