However, you are required to use the app for any maintenance requests and pay rent without a fee. This is the best option for professionalism and affordability. Minnetonka, MN. Special thanks to Chris Cunningham (B.D.) We believe our clients deserve a partner to help them execute on their real estate investment strategy with ease. We worked on getting a second quote and had the tree removed and were able to get a much better price for you. Our online portal fee of $4.99/month preceded the rollout of our Resident Benefits Package and actually was rolled into our Resident Benefits Package. [A default letter is provided here which indicates your acceptance of the business's response. I reached out to them at the beginning of December, and because of their responsiveness and high touch, they were able to get things turned around very quickly! We worked on scheduling but had to keep pushing back cleaning due to you or someone in your home contracting covid. Our entire team is always hard at work to make sure we deliver superior quality and excellent service. Philip Hamilton has been my leasing agent for 4 years. As previously explained to you, the new tenants did not pay any September rent and therefore you are not entitled to a rent credit. Edgar has been attentive and receptive to answering my questions and requests. Please let us know if we can further assist you. You might just need to refresh it. 40445630. In addition, he takes time to thoroughly explain the process of how things work, like the rental submission process. The STORM Platform automates booking across multiple short-term rental platforms as well as security and cleaning services. There are many moving pieces you will . purchase. We have been living in h*** this whole time. I have called and left messages and sent emails every week requesting my security deposit and a copy of the final bills. We are very honored that you selected us and proud to be serving you. View customer reviews of Renters Warehouse. I feel it was very disrespectful and unprofessional for your company to ignore me. But our certified landlords can help ease the daily ones. A: You can make a maintenance request or a work order in two ways: 1)Go to our submission portal form at www.rwdcnova.com/Tenant Resources/Maintenance-Request. I want my money returned. We are so glad you can find joy in being a homeowner and focus on building your investment portfolio because of our services. We were sick of managing our dentist office, renters, and all the hassle that goes with with it, so we hired these guys and they've been excellent. This end unit is bright and cheery with gleaming hardwood laminate floors. Phoenix, AZ. Compensation: $85,000 - $125,000 at plan Responsibilities: * Convert pre-qualified leads * Schedule and conduct listing . Ricardo Servin has been great with communicating with College Hunks on specifics of the jobs we go out to. We have reviewed this complaint and realized there was a clerical error made that the accounting department was able to fix favorably for the Resident. Responsible for achieving or exceeding all P&L controllable metrics. We closed on a rental property and found tenants before the first mortgage payment was due (for a rent price higher than I had thought we would get!). BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. What a professional, honest & reliable team that executes property management and home sales perfectly! Thank you for taking a moment to let us know about your experience with us. Renters Warehouse is America's largest, full-service property management company for single-family rental homes. We are located in Milwaukee, WI and do not have record of anyone named ******************* in our system. I asked her for a copy of the trash pick up and last water bill. Please let us know if we can further assist you! If this sounds like you, apply today! If you estimated my trash as 6 cubic yards then the City of Milwaukee would have removed it at $150, per The City of Milwaukee Website. We also provide the TenantPlus also known as a tenant warranty. Most recently, when my electric bill was being charged to me by HOA and had not transferred to the tenant, Mrs. Scholl and her team resolved the issue within the hour. Rhino, did a fantastic job in resolving our questions and concerns over the phone and hopes he gets the promotion he is looking for! As a Rental Coordinator, you will be ensuring exceptional customer service. We're sorry that you don't find the value in our Resident Benefits Package, our team must not have done a great job explaining its positive features. *, Please provide a detailed description of your request *, By checking this box, you agree to receive recurring automated promotional and personalized marketing text 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I believe RentersWarehouse is engaged in predatory practices with their customers. The rental process was seamless, and Philip made sure everything was taken care of in a timely manner. As you know, residents are responsible for routinely changing the furnace filters for the furnace at the property in which they reside; our most popular feedback was that our residents enjoy not having to go to the hardware or home improvement store to pick up filters whenever its time to change them, especially the ones with a furnace that takes an uncommon size. We warranty every tenant we place for up to 6 months when you use our Professional Property Management Services. Get Started with 24/7 Property Management, Manages service requests for tenants and routine maintenance, Property protection packages for investment properties. After searching online for reliable real estate agents, I reached out to Renters Warehouse. Philip was very helpful, professional and made sure all my questions were answered! Same thing happened last year with the same person. Also he setup the tour for me to go very smooth for me to enter the property, and made me feel welcome to reach out to him if I had any questions or concerns regarding the property. How long does it typically take to schedule a vendor for a maintenance request. These entrepreneurs manufacture small items such as shoes for toddlers, headbands, etc. Our landlord-tenant app helps you manage your rental home with ease. A great new listing by Linda and Jenny of Renters Warehouse. As a licensed claims adjuster, you will be fulfilling the promise we made to our customers when they purchased their policy by working with those who have been in an auto accident and need our help. Rogers Rent-All has an opening for a person to perform light maintenance and clean up of rental fleet equipment. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 9 complaints closed in the last 12 months. Note that complaint text that is displayed might not represent all complaints filed with BBB. I look forward to continuing my relationship with renters warehouse for years to come. Hi Karen, thank you so much for trusting us to get your property rented! We did find that she missed a section of baseboard which she promptly went back and corrected once the tenants made us aware. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Full-time. On top of this, they do not state explicitly if this package is required but include it as an addendum and have already charged me for my first month without me even signing anything.- Thessa Sabana, who was my contact for the renewal sent me a cookie-cutter template-style lease agreement that had erroneous errors. Positive: Professionalism, Quality, Responsiveness, Value You can choose an action item below forimmediate service. We are constantly hard at work doing everything we can to deliver high quality experiences to every one of our customers. My role is Rental Specialist for small and medium duty construction equipment. Sorry to interrupt Close this window. Sales, SAP Reporting, Customer Service, Warehouse Work, Inventory, Shipping and Receiving, Management, Rental Equipment and Vehicles, Route Scheduling, Hiring, Cash Drawer, Title Work, Data Entry . Please consider updating to one of these modern browsers: This feature requires Javascript. This had been satisfactorily remedied so there is no need to rehash. In this role, you will guide our insureds and claimants through the auto claims process from start to finish. Ensures team and self are providing world-class customer service to both internal and external customers. BBB Business Profiles generally cover a three-year reporting period. Thank you for recommending our services! I worked at Ring . We know the rental business. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They continue to provide us a service greater than anything I could have expected. We have heard back from Renter's Warehouse and are satisfied with the outcome. ENTERING IN CONTACT WAS A BIG MISTAKE IN MY OPINION. Thank you very much for your assistance. A strong, flexible hands-on individual contributor and team-player with the ability to multi-task in a . I want a full $1100 refund! It is great hearing Philip was able to be so helpful and exceeded your expectations. No training, no structure, poor upper management Sales Director (Former Employee) - Seattle, WA - July 9, 2021 Minimize the risk of unpaid rent with our one-of-a-kind Rent Default Protection. We recognize our clients are busy and are beyond thankful for their willingness to spend time giving us feedback and recommend our services. Easy to work with and very responsive! Please enable javascript or switch to a different browser in order to use this feature. Our common goal is to constantly strive to deliver the very best. His professionalism is outstanding. Select One Do You Currently Own Rental Property? Renters Warehouse 5.0 103 reviews | Jacksonville, FL 32256 United States 8647 Baypine Rd, Building 1 Suite 201, Jacksonville, FL 32256 United States Call business https://www.renterswarehouse.com/?utm_source=referral Open now BIRDEYE FOR BUSINESSES Write a review 5.0 103 review s 5 102 4 1 3 0 2 0 1 0 Reviews ( 4) International Association of Better Business Bureaus. Scholl,Inc., d/b/a Renters Warehouse DC & Renters Warehouse NOVA, located at 7921 Jones Branch Dr Suite 106 McLean, VA 22102, 571-489-8134, is a duly licensed real estate company, with licenses in good standing in the state of Virginia, DC & MD.Broker Name: Sheila Scholl; Company Name: Scholl Inc d/b/a Renter's Warehouse DC/NOVA Broker 0225217577 ; DC Broker: BR98377570, MD Broker: 5247460 We are the locally owned and operated franchise in Milwaukee, *********. Website to monitor and check deposits, maintenance repairs, and statements is great and very user friendly. When the tenants move out if the pets have done damage that exceeds the deposit to the property, we will just need the documentation from you and we will gladly contribute those funds to cover damages. Occupancy difficulties have also been resolved, which of course allows us to sleep soundly at night. I have videos, photos and more of the perfect condition I left the property and no one at the company will return my hard earned money when Im a single parent and the emotional toil alone is unjust. For the last 2 years, Renter's Warehouse has used an online portal for rental payments and maintenance requests. We look forward to working with you for years to come! Were here to make managing a rental property as easy as possible.Contact us today for your FREE rental analysis! Getting reviews like yours ranks among our favorite things! This company made around a thousand dollar error that took six months to correct and credit me back for, even threatening to evict me on their complete error and lack of intelligent employees. I will continue to choose Philip at Renters Warehouse for the duration of the time I have the property as a rental. I GOTTEN MANY CREDITS FROM OVERCHARGES CHARGES THAT RENTER WAREHOUSE IN MILWAUKEE SALESMAN PROMISED BUT NEVER DELIVERED ON, WHEN SIGNING CONTRACT. They are not accepting walk-ins per their automated response but I can't even make an appointment if they don't pick up.- I am still waiting for a response from Thessa or anyone else from RW about my questions about their 30 dollar fee the errors in the maintenance addendum and lease agreement. They do not have a new address for me so I asked her where did they send the check to and why was my security deposit refund only $387.64. We look forward to helping you with your next investment property! THEY OWE ME TWO MONTHS OF PAYMENT. Internet Explorer is no longer supported by RentersWarehouse.com due to the browser's technical limitations and lack of support by Internet Explorer. Your review is valuable to us as we shape our client strategy and be useful to other community members trying to decide if we are a good fit for their needs. You have to see to believe! NOT RETURNING MAINTENANCE CALLS, EVEN WITH RENTERS WAREHOUSE ADVERTISED 24/7 SERVICE. Click here to see more reviews Renters Warehouse 47 reviews Claimed Property Management Edit Closed 8:30 AM - 5:00 PM See 29 photos Write a review Add photo " Location & Hours 12885 Research Blvd Ste 101 Austin, TX 78750 Serving Austin, TX Area Get directions Edit business info Yelp users haven't asked any questions yet about Renters Warehouse. DBG Property Management, d/b/a Renters Warehouse, located at 9841 Broken Land Parkway, Ste 210, Columbia MD 21046 410-878-7722, is a duly licensed real estate company, with a license in good standing in the state of Maryland THE EXECUTIVE PROPERTY MANAGER DIDNT KNOW THE PAYMENTS WERENT BEING MADE. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Hi Mark, I truly appreciate you so much for taking the time to leave kind words about our team. Dedicated professional with 17+ years experience in management, customer service, and sales. 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