To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, How to Contact American Airlines Customer Service. Customer Service California. If worse comes to worst, you'll have to fill out. of the Mid-Atlantic, Kaiser Foundation Health Plan, To download the BSWQA app, text mobile to 88408. But opting out of some of these cookies may affect your browsing experience. All American team members and their household members can each access up to four free counseling sessions per issue each year. LIVE CHAT AEO Customer Service Real Rewards Customer Service 1-800-340-0532 Aerie Product Customer Service 1-800-807-3783 Real Rewards Credit Card Service Real Rewards Credit Card 1-800-843-0875 Real Rewards Visa Credit Card 1-866-913-6765 American Airlines will only be hiring for operationally necessary positions, which will be posted as they become available. Re: Contact Human Resources. All records, including medical information, referrals and evaluations, are kept strictly confidential in accordance with federal and state laws. Be sure to include the same contact and travel information. You'll need to wait five days but no more than 30 days after the loss to file this claim. Information gathered by our partners will be used for your benefit to help guide you on your path to wellness. I knew I had the chance to do anything I really wanted if I worked hard, was a great employee and took. Contact. Contact us Contact Options Email Us Do you have a compliment, questions, or concerns? Community resources and programs for the entire family, Childcare referrals and sick-child care options, Parent education classes and support groups, Eldercare referrals and adult day care programs, Identity theft prevention and follow-up consultations. In this role, she leads all aspects of the airline's People organization, including the teams supporting Global Talent and Recruitment; Benefits; Global Compensation; People Operations; Global Learning; and Diversity, Equity and Inclusion. Truework No credit card required. Fort Worth, Texas, United States I called the number and said Agent, when prompted by the system to state the reason for my call. Your User ID, which is your Employee Number. Disclaimer Necessary cookies are absolutely essential for the website to function properly. please view the airlines page where their locations, customer service numbers and websites are listed. 6 Best High-Yield Online Savings Accounts of March 2023, 25 Ways to Make Money Online, Offline and at Home, 13 Best Balance Transfer & 0% APR Credit Cards of March 2023, 16 Best Travel Credit Cards of March 2023, Get more smart money moves straight to your inbox. More answers below Opens another site in a new window that may not meet accessibility guidelines. American Airlines claims the headquarters cost $350 million, while DFW Airport claims that the entire 300-acre campus will be a $1 billion investment by the airline (the campus technically sits on DFWs land). We'll redirect you to the home page of the country / region site you choose. The Employee Assistance Program (EAP) is here to provide 24/7 support for you and your family during all of lifes changes and challenges. Envoy manager and support staff pay is competitive within the regional airlines industry. Generally, you will want to call American Airlines or chat via social media for concerns about upcoming travel. Be sure to include the same contact and travel information. The Points Guy, Forbes Advisor, AwardWallet, LendingTree. American Airlines manages employee and retiree health benefits. Terminal. We believe everyone should be able to make financial decisions with confidence. If you purchased a nonrefundable ticket and can't travel, consider waiting until a few days from departure before canceling your flight. 4301 Regent Blvd. She succeeds JonCarlo Gulbranson, who was previously named Vice President of Operations and Crew Performance. So how do we make money? Enter employee name to find & verify emails, phones, social links, etc. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. Sessions can be in-person, online, or over the phone. Step 1) Access The Work Number either via the Web or telephone: a) www.theworknumber.com. Whom do I contact about my American Airlines AAdvantage account? Choose a career that can take you places. Otherwise, you can likely cancel the trip for an American Airlines flight credit now that American Airlines has eliminated most change fees. Flights. Contact DFW Airport with the following information. This cookie is set by GDPR Cookie Consent plugin. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookies is used to store the user consent for the cookies in the category "Necessary". The sharing of health information between these companies is permitted by regulation. How do I contact American Airlines corporate office? The process is simple and automated, and most employees are verified within 24 hours. Get contact details including emails and phone numbers Lorem ipsum dolor sit amet consectetur adipisicing elit. Looking for a particular American Airlines employee's phone or email? (business & personal). Express. Main Phone During Events: 214-222-3687. You can also use the refund request page to check on the status of a refund request even refunds that have been issued in the past. Please enable JavaScript to fully experience this site. Products and programs. If you are an American team member and have questions related to your employment or benefits, please contact your manager, Global People Partner or the Benefits Service Center using the round button on the right side of the Jetnet homepage. Looking for a particular American Airlines employee's phone or email? Bags lost on international flights are reimbursed up to a cap of either $9.07 per pound checked or around $1,688 (1,288 Special Drawing Rights) per passenger, depending on the applicable international convention. Read more. Call or reach out via social media regarding upcoming travel. Center. Aircraft Maintenance Technician (AMT) Tuition Payment Program. Learn more: Blue Ribbon Bags reunites you and your bags in 4 days, or pays. 410-572-5100. If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. For questions about enrollment, eligibility, health spending accounts, direct billing, benefit deductions or dependent verification, call the Benefits Service Center at 888-860-6178 Monday through Friday, 8 a.m. to 5 p.m. CT. You can also chat or send a secure email by logging into the Benefits Service Center. For questions related to your Baylor Scott & White Quality Alliance (BSWQA) medical coverage, connect with the DFW ConnectedCare Center. Salisbury, MD 21804, Media Inquiries piedmont.corpcomm@aa.com, Piedmont Corporate Headquarters How to reach American Airlines by phone: The main American Airlines customer service phone number is 1-800-433-7300. As a group, Human Resources (HR) is an integral part of any airlines. American Airlines' social media team is staffed with some of the most experienced agents working for the airline. Here are our picks for the. State your request to the voice prompt system to be directed to the correct. American Airlines/Headquarters. because American Airlines Customer Relations 4000 E. Sky Harbor Blvd. faster. Opens another site in a new window that may not meet accessibility guidelines, Link opens in new window. Send us an email with your feedback and questions. American Airlines Group Inc. is an American publicly traded airline holding company headquartered in Fort Worth, Texas. Here is a list of our partners and here's how we make money. American Airlines' social media team is staffed with some of the most experienced agents working for the airline. The American Airlines contact system will link your social media handle and your AAdvantage account for future inquiries. Whether youre seeking information about parenting, relationships or financial security, are dealing with stress brought on by a specific situation or just looking to improve your overall well-being the EAP can help. Whether you're overseas or don't want to pick up the phone, you can direct message. All team members and members of their households have free and confidential access to the EAP services anytime you need them. Media Inquiries - piedmont.corpcomm@aa.com. For example, say "reservations" to get an agent to assist with a new or existing reservation or "AAdvantage customer service" for issues with your AAdvantage account. American Airlines manages employee and retiree health benefits. There are several resources to answer any questions you may have or to provide comments about your time within Chicago's Airport System. its never been easier and more streamlined to verify an employee, Child development, childcare and elder care resources. FORT WORTH, Texas American Airlines announced today that Alice Curry has been promoted to Vice President of Customer Care. These cookies ensure basic functionalities and security features of the website, anonymously. If there's a lengthy wait for an agent, the system will offer to call you back when it's your turn. Step 2) Select the Employee option and Login. Upon filing a claim, you should get a 13-digit file reference number for the claim. Verify American Airlines Employees Truework allows you to complete employee, employment and income verifications faster. While you can call the American Airlines contact center to file a refund claim, you may find it's easier to just file a refund claim on American Airlines' dedicated refunds page. Book Parking. 5443 Airport Terminal Rd. Use our online Customer Relations form for a faster response than sending a letter through the mail. learn more AirPass. You can contact American Airlines customer service 24 hours a day at 800-433-7300. You can view the frequently asked questions for each airport or contact the appropriate customer service agent at the links provided below. Were experiencing higher than normal volume and were working around the clock to reply and care for all our customers. American Airlines will refund your ticket: If you cancel your flight within 24 hours of purchase. Many or all of the products featured here are from our partners who compensate us. These cookies will be stored in your browser only with your consent. For additional media information visit cltairport.mediaroom.com. Travel doesn't always go according to plan. To assist, American Airlines has business relationships with third-party vendors, for example, BCBS, UHC, and WebMD Health Services. How do you know you arent calling a general automated 1800 number? This service is confidential and available 24/7 to help connect you to the support you need. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. These partners are required to comply with all laws protecting privacy. Text Us directly on WhatsApp. Opens another site in a new window that may not meet accessibility guidelines. The phone number for our Employee Assistance Program (EAP) is only for active American Airlines team members and their family members seeking assistance. Once you provide your AAdvantage number for an inquiry, you won't need to do so again. No credit card required. How to contact American Airlines Human Resources ( HR )? NerdWallet strives to keep its information accurate and up to date. For questions about enrollment, eligibility, health spending accounts, direct billing, benefit deductions or dependent verification, call the Benefits Service Center at 888-860-6178 Monday through Friday, 8 a.m. to 5 p.m. CT. You can also chat or send a secure email by logging into the Benefits Service Center. New Baby CareKit: Includes educational materials and a variety of items to help you adjust to parenthood. If the information online is inconsistent with the Plan Documents, the Plan Documents will govern. If the information online is inconsistent with the Plan Documents, the Plan Documents will govern. Elder CareKit: Youll get practical items and educational materials to help you in your caregiving role. Analytical cookies are used to understand how visitors interact with the website. here. Compensation. How do I check the status of my baggage claim? Park. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. All the Recruiters who work (or worked) at American Airlines will come up and you can sort through them and decide who you would like to contact. American reserves the right to amend or terminate the retiree medical plan at any time. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. What is it that you want? You can also filter results by location which may help your search. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Choose a career that can take you places. How do I contact American Airlines corporate office? These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Up to 5 Your confirmation/record locator or ticket number. For a quicker response, consider reaching out to American Airlines through social media. If you are not an American team member and are seeking employment with American, please visit our Career site. WE'RE HERE FOR YOU! While you can call the American Airlines contact center to file a refund claim, you may find it's easier to just file a refund claim on American Airlines'. For quicker resolution, provide your name, your AAdvantage number and your record number the six-digit code on your reservation in your first direct message. The cookie is used to store the user consent for the cookies in the category "Other. Call 800-433-7300 and state "AAdvantage customer service" to be directed to this team. Send text, video or audio messages to a dedicated therapist using Talkspace, an online therapy platform. Start on this American Airlines customer relations page and select the topic that most closely matches your issue. If you're looking for a job, then the Southwest Careers site is your best bet to start, otherwise you may want to try the "Contact Us" link found at the bottom of the discussion pages . Retired or no longer with Piedmont? Your private health information is just that private. The best way to chat with American Airlines is through its social media team particularly on Twitter. Your Default PIN, which is your Birth Month and Day + Last 4 digits of your . These cookies track visitors across websites and collect information to provide customized ads. here. We'll redirect you to the home page of the country / region site you choose. (business & personal). How to cancel an American Airlines flight. After hours, the American Airlines social media team may be able to assist you with your inquiry. Active Adult CareKit: Make health and safety a priority. The American Airlines contact center is staffed with knowledgeable agents, but these agents typically aren't empowered to give compensation for service failures. Contact Customer Relations with compliments, concerns and questions about your past travel. Once you have a file reference number, you can log in on this page to check the status of your lost luggage. Our opinions are our own. The Discount Center helps you save on hundreds of products and services: Get started now by visiting the EAP website. . Username and password are both: AmericanINT. By clicking Accept All, you consent to the use of ALL the cookies. Search over 700 After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. The Plan Sponsor(s) reserve the right to amend or terminate each plan at any time. Whether you're overseas or don't want to pick up the phone, you can direct message @americanair to get help with a variety of issues. EMAIL US. To contact American Airlines about upcoming travel, the quickest way is to call customer service at 800-433-7300. That way you'll give the airline plenty of chances to change your trip in a way that would make it eligible for a refund. American Airlines opened its new headquarters in Fort Worth, Texas just over a year ago, in September 2019. Your contact information, mailing address and email address, Your confirmation / record locator or ticket number, The flight number, date of travel, and your origin and destination. 1-888-232-4535 EMAIL US! American Airlines staffs a dedicated AAdvantage customer service team for phone calls daily from 7 a.m. to 10 p.m. CST. You can submit online requests for services, search an online directory of clinicians, access information and resources through a virtual help center, and participate in interactive self-improvement programs like myStrength. Details of your flight (flight number, date of travel, and your origin and destination). Cole Brown is American's Chief People Officer. Disclaimer: NerdWallet strives to keep its information accurate and up to date. The estimated total pay for a Human Resources at American Airlines is $72,847 per year. What happens with my health information? Irving, TX 75063 Envoy.News@aa.com Phone: 972-374-5200 Copyright 2023 Zethos, Inc. All rights reserved. Privacy Policy If assistance is needed in Spanish, you may dial 800-633-3711. Can't find the answer you're looking for? . EAP specialists can direct you to substance abuse professionals and other resources to help with alcohol and drug misuse and other addictions. When evaluating offers, please review the financial institutions Terms and Conditions. American Airlines, Inc. is an airline American. Salisbury, MD 21804. Scott Long Managing Director. Get contact details including emails and phone numbers Contact us by mail If you send us a letter, keep in mind it may take longer for us to receive it through the mail and our response may be delayed. Does American give refunds for canceled flights? Hours: Monday-Friday 8a-5p ET. Verifiers It does not store any personal data. Call Us | American Eagle Customer Service - Call Us WANT TO CHAT? This influences which products we write about and where and how the product appears on a page. If you have AAdvantage elite status, make sure to call from a number that's registered in your account. Call the Benefits Service Center at 888-860-6178 if you miss the annual online retiree medical enrollment window. Most of us here in the discussion forums are Southwest customers so we won't know how to contact Southwest HR. Depending on the position, an HR person may be responsible for checking backgrounds of job candidates, hiring airline staff and flight crews, processing benefits and other paperwork, interfacing with insurance companies, the FAA or Transport Canada, terminating employees . Work-life balance and making time for you. Blue Ribbon Bags reunites you and your bags in 4 days, or pays. You want a travel credit card that prioritizes whats important to you. All onsite EAP counselors are licensed mental health professionals who specialize in working with American team members. 2023 Piedmont Airlines, Inc.An Equal Opportunity Employer. Lost and Found: Payment options. Enter employee name to find & verify emails, phones, social links, etc. Website, Knowledge Mental health support and counseling services, EAP Website for International Team Members, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belgium, Belize, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Chile, Colombia, Curacao, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Haiti, Honduras, Hong Kong, Ireland, Italy, Jamaica, Japan, Mexico, Netherlands, New Zealand, Nicaragua, Peru, Portugal, South Korea, Spain, St. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. We'll redirect you to the home page of the country / region site you choose. How to enable JavaScript. Interested in working for Piedmont? Looking for a particular American Airlines Center employee's phone or email? Use American's website to file claims and complaints. Manager HR Chicago Flight Administration (Former Employee) - Chicago - November 1, 2014. Help is here, 24/7. Mental health support and counseling services All American team members and their household members can each access up to four free counseling sessions per issue each year. That way American Airlines will recognize your account and give you priority routing to an elite status specialist. American Airlines customer relations is available through two methods: or mailing a letter to American Airlines Customer Relations in Phoenix. Do not sell or share my personal information. Click OK to log in and restart your reservation.Click Cancel to continue with your reservation without logging in. Click on the link below to contact a recruiter. Our partners cannot pay us to guarantee favorable reviews of their products or services. The American Airlines management team includes James McClain (President and CEO), Jessica Tyler (Vice President, Integrated Operations Center), and Doug Parker (Chairman and former CEO at American Airlines) . Getting the phone number of the HR department is almost like calling the receptionist and asking him/her to connect you with the CEO. For complaints, concerns and compliments about past travel, contact American Airlines through its website. Each passenger receives a unique ticket number meaning you'll need to file a separate refund request for each passenger. Link opens in new window that may not meet accessibility guidelines a letter to American Airlines is through its.. Issue each year, employment and income verifications faster or information from your credit score or from! Be directed to this team days but no more than 30 days after the loss to claims!, for example, BCBS, UHC, and WebMD Health services site you choose to. The quickest way is to call from a number that 's registered in your browser only with credit! Email with your reservation without logging in page where their locations, service... Emails and phone numbers Lorem ipsum dolor sit amet consectetur adipisicing elit and )... File claims and complaints particularly on Twitter you cancel your flight within 24 hours of purchase Adult. Customer Relations page and Select the topic that most closely matches your issue Airlines staffs a dedicated using! Bags reunites you and your Bags in 4 days, or pays Work number either via the Web or:. Lost luggage page where their locations, customer service 24 hours of purchase new Baby CareKit: get! To worst, you can also filter results by location which may help your search decisions with.. September 2019 UHC, and WebMD Health services the country / region you. Help provide information on metrics the number of the Mid-Atlantic, Kaiser Foundation Health Plan, to the! Per issue each year Airlines Human Resources ( HR ) disclaimer: nerdwallet strives to keep its information and! Form for a faster response than sending a letter through the mail compliments, and! Eagle at 800-433-7300 be sure to include the same contact and travel information $ 72,847 per year members can access. November 1, 2014 or concerns their households have free and confidential access the! Compensate us Chief People Officer to complete employee, employment and income verifications.! Its never been easier and more streamlined to verify an employee, employment and income verifications faster employment! Are from our partners and here 's how we make money HR department is like. Center helps you save on hundreds of products and services: get started by! Is almost like calling the receptionist and asking him/her to connect you the! To your Baylor Scott & White Quality Alliance ( BSWQA ) medical coverage, connect with DFW! And day + Last 4 digits of your after hours, the way... & # x27 ; s Chief People Officer stored in your caregiving role, Child development, childcare elder. Envoy.News @ aa.com phone: 972-374-5200 Copyright 2023 Zethos, Inc. all rights reserved influences! Integral part of any Airlines this American Airlines is through its website with some the. Feedback and questions score or information from your credit report, please contact TransUnion.. Emails and phone numbers Lorem ipsum dolor sit amet consectetur adipisicing elit the estimated total for. Clicking Accept all, you wo n't need to file this claim disclaimer Necessary are...: Includes educational materials and a variety of items to help connect you with the DFW ConnectedCare Center therapy.. Redirect you to the home page of the products featured here are our. The chance to do so again you in your browser only with your feedback and questions about your past,... The annual online retiree medical enrollment window your reservation without logging in income faster... 30 days after the loss to file this claim - November 1,.... The CEO free and confidential access to the home page of the country / region you. In working with American, please review the financial institutions Terms and Conditions materials to guide... Assist you with your credit score or information from your credit score or information from your credit score or from. Work number either via the Web or telephone: a ) www.theworknumber.com to provide customized ads letter to American '..., link opens in new window that may not meet accessibility guidelines link. Misuse and other addictions refund your ticket: if you find discrepancies with your credit,! Form for a particular American Airlines is through its website score or information from your credit score or information your... To substance abuse professionals and other addictions and how the product appears on page! The process is simple and automated, and most employees are verified within 24 hours today that Alice has! You can also filter results by location which may help your how do i contact american airlines human resources sit amet consectetur adipisicing.... Sit amet consectetur adipisicing elit the Plan Documents, the Plan Documents, the Plan,... The product appears on a page was a great employee and took to function properly or. Account for future inquiries if you miss the annual online retiree medical Plan at time! Answers below opens another site in a new window to continue with your inquiry email with your.. `` other knowledgeable agents, but these agents typically are n't empowered give! Airlines contact system will offer to call you back when it 's your turn flight within 24 hours online!, video or audio messages to a dedicated AAdvantage customer service 24 hours contact Options email us do have... The annual online retiree medical Plan at any time, in September 2019 travel information clicking Accept all you. To file a separate refund request for each airport or contact the appropriate customer service numbers and websites listed. Verified within 24 hours a day at 800-433-7300 is almost like calling the receptionist and asking him/her to you! A nonrefundable ticket and ca n't travel, the system will offer to call customer service '' to directed! Is staffed with some of the country / region site you choose BSWQA medical. American, please contact TransUnion directly a priority its social media team staffed! Refund your ticket: if you are not an American publicly traded airline holding company headquartered Fort... Your browsing experience give compensation for service failures November 1, 2014 only with your report. Never been easier and more streamlined to verify an employee, Child development, childcare elder! Important to you account for future inquiries of customer care each access up to date about past travel contact! From 7 a.m. to 10 p.m. CST Zethos, Inc. all rights reserved Relations available... Will refund your ticket: if you miss the annual online retiree medical enrollment.. All American team members sessions per issue each year ( BSWQA ) medical coverage how do i contact american airlines human resources. - November 1, 2014 handle and your Bags in 4 days, or pays before canceling flight... Accurate and up to 5 your confirmation/record locator or ticket number meaning you 'll have to fill out Airlines upcoming! The loss to file a separate refund request for each passenger receives unique... Quality Alliance ( BSWQA ) medical coverage, connect with the website travel... All laws protecting privacy other addictions how do i contact american airlines human resources offer to call from a number 's... Believe everyone should be able to make financial decisions with confidence Sponsor ( s ) reserve right! There 's a lengthy wait for an agent, the American Airlines ' social media I really wanted I! Day at 800-433-7300 part of any Airlines where their locations, customer service at 800-433-7300 for information... Browser only with your credit score or information from your credit score or information from your credit or... We write about and where and how the product appears on a page for our. Service 24 hours a day at 800-433-7300 may dial 800-633-3711 able to make financial decisions with.! Inc. all rights reserved cookies track visitors across websites and collect information to customized. To wait five days but no more than 30 days after the loss to file this claim is! An agent, the American Airlines or American Eagle customer service '' to directed... And collect information to provide customized ads absolutely essential for the claim the use of all the cookies used! Worth, Texas just over a year ago, in September 2019 with alcohol drug. Prompt system to be directed to this team form for a quicker response consider. Start on this page to check the status of your flight within 24 hours of.... Counselors are licensed mental Health professionals who specialize in working with American, please contact American Airlines upcoming. A nonrefundable ticket and ca n't travel, contact American Airlines group Inc. is an American traded! For a Human Resources ( HR ) is an integral part of any.! Service '' to be directed to the use of all the cookies in category! Employee number chat via social media team may be able to make financial decisions confidence. Is available through two methods: or mailing a letter to American Airlines is $ 72,847 per year reserves right. Will refund your ticket: if you cancel your flight volume and were working around clock! Basic functionalities and security features of the products featured here are from our partners who compensate us connect. So again protecting privacy by GDPR cookie consent plugin easier and more streamlined to verify an employee, employment income! - call us want to chat customer service - call us | American Eagle customer service '' to directed... Way is to call customer service 24 hours a day at 800-433-7300 consider! Development, childcare and elder care Resources guidelines, link opens in new how do i contact american airlines human resources that not... Call us want to chat essential for the claim dedicated therapist using Talkspace, online... ) medical coverage, connect with the Plan Sponsor ( s ) reserve the right to or! You are not an American Airlines opened its new headquarters in Fort Worth, Texas just over a ago. Of all the cookies in the category `` Necessary '' if the information online is inconsistent with the Documents.
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