Being with solidarity is super-stressful and not worth it. Reimbursement time greater than 3 months if at all. I could last fall but now it seems ridiculous. Solidarity HealthShare was founded in 2016 and is headquartered in Tempe, Arizona. Solidarity is a trash company. Weve had to wait well over half a year and counting for medical expenses to be reimbursed. We were not given adequate information of the process for receiving payment of our hospital bills and were almost unable to make those payments on time. Applicants who present active, pre-existing medical Needs as such immediate expenses may strain our giving beyond current capacity. Members, they will take your money but will not pay your doctors, so youll end up paying way more than you would with a regular insurance provider. Run as far away as you can from this business. Per Event Personal Expense amounts can be: $300, Obviously, I would never want it to be a thing where the government overreaches and says what they can and can't cover, or things that would attack our religious freedom, but I do believe that there needs to be regulation to protect people from fraud, Brianna said. But it is now Feb and we are still owed about $4,000 and they have effectively quit responding to our emails. All data entry had to be done manually, and they were always behind. DONT JOIN SOLIDARITY. They are a Catholic health share, but they do allow members of any faith to join so long as they If a need is denied you dont know about it until you get your Explanation of Sharing 120 business days (6mo) after you submitted it. WebBusiness Profile for Solidarity HealthShare. Early on everything went well with quick responses and reimbursements. I have been a solidarity member for several years. It has been the biggest waste of money! I have tried to contact them but have not been able to. Its so sad to be writing this review because I had really hoped this company would uphold their Catholic values, but unfortunately, they have not. And its very aggravating, very frustrating, not least of all because they call themselves a Catholic healthshareits infuriating to see someone claim the name Catholic and then act in that particular way.. I have had to fight every time to get money paid back to me. When today I asked the representative to speak to someone who KNOWS WHEN my bill will be processed, the response was NO ONE KNOWS IT. I choose faith, compassion and gratitude. WebThere are three program options: Solidarity HealthShare Premier, (can share up to $1 million per incident per year), Solidarity HealthShare Plus (can share up to $125,000 per Keep getting all kinds of excuses about their system change but, as it looks right now, Solidarity has no intention of paying us for approved expenses that were submitted. We will be moving on to another Healthshare. Once I pay it or start making payments there is I think the chance to negotiate will end. We chose them because we are Catholics but they are certainly not acting like ones. Theyre still trying to get Solidarity to pay their old outstanding bills. Bottom line is that I paid my unshared amount (i.e. Because we are devout Catholics, it made sense to switch to Solidarity and support a Catholic organization that supports our beliefs. He told me to take Advil and rest. Im.. Do not choose this company. later they dont pay and I continue to get bills from the hospital collection dept, or I pay myself and i have never gotten paid. For example, My 15 year old son had a close call with his Appendix last year and had to have it removed. I later got a bill for almost $900. I'm freaking out. We called on October and were told they were getting new computer systems, that they were behind because of the new changes and to please be patient with them, so we didnt call again until today, only to be told that they not just need the itemized receipt, now they want proof that we actually paid with our credit card and they want a copy of that, 6 months after and only 2 bills reimbursed (without any receipt of payment) now they need that! Like, WHAT? They sound really good on paper, just not my experience that they follow through on their promises. It doesnt matter who you talk with in customer service I get the same answer over and over telling me the bills are going to be paid within 30-45 days. WebSolidarity Healthshare- Elective Surgery, hydrochlorothiazide Category: News & Politics. B. Solidarity Legacy Premier. About a month after leaving Solidarity, a member of the family had an emergency room visit. Their system glitches ,and you have to request an audit on your account in order for them to reprocess your needs, which takes weeks to months. Solidarity has been working on their payment process. For example, presently, I have been on hold waiting to talk to a live person for over 20 minutes; I have outstanding bills that I submitted in September waiting for reimbursement within 90 days and have not been reimbursed; I recommended Solidarity to someone who ended up joining in Jan 2019 which made me eligible for a $100 gift card to be paid to me within 90 days and I have yet to receive it. This is not acceptable Christian behavior. Hiding behind Catholic values to behave however they want- like so many in the Church. It all sounds great when you sign up, but just wait till it comes t8me for them to pay or even reimburse you because you had to pay because many billing dept will no longer work with them. Would love to speak with you before becoming a member. In Sept and Oct 2020 both my husband and I came into some real medical bills. Were a pretty healthy family, but accidents happen. When no money came, I called again BY THIS TIME IVE SPENT HOURS OF TIME on calls etc. Solidarity ONE is our most comprehensive program and allows the Member to select the level of sharing participation to determine the Monthly Contribution Amount, the Annual Unshared Amount and Senior Discount. Solidarity ONE is a pricing structure that Solidarity HealthShare began using in the Fall of 2021. Imagine that. I have been part of Solidarity since 2017 and at the beginning it was great. I was told that wellness visits are reimbursed always so I scheduled one for my husband and now wont get reimbursed because it was within the first 60 days. They told The Pillar that they were drawn to Solidarity because it was Catholic, and it appeared affordable, allowing them both to stay in mission-driven jobs. of Banking and Insurance and since this is supposedly a Catholic organization, a complaint to the Diocese of Phoenix as well. I have been with Solidarity for over four years now. All 2019 we struggled to get out money back and still are, many phone calls to them asking and getting all kinds of different answers, changing rules, they never.. Every time you call they tell you something different. It did not reach .. People are very kind but not knowledgeable enough to help. I had problems in 2020 with them paying bills but none that lasted this long. To make things easier for consumers, Talento said, the alliance recently helped launch the Health Care Sharing Accreditation Board, an independent group whose board members have a background in medicine, law, and auditing. Solidarity was built by people of faith, for people of faith so you never pay for things that violate your conscience. They have sent our case to collections and if we dont start making payments it will negatively affect our credit score. We began paying into Solidarity, and after my husband lost his job in Aug 2020 (pandemic cuts,) we were grateful to have established ourselves with them when COBRA stopped at the end of the year. Never had to use there services then when I had a need they did everything possible to not Share. At-a-glance. The two major Catholic players in the market are Solidarity HealthShare and CMF Curo. Sure, some are still pending after a year but Im making minimum monthly payments until theyre paid, and saving hundreds of dollars per month on a big healthcare plan to do so. In speaking with a manger they tried to claim it was a lack of training on my part, and while that could be partially true, it doesnt explain the severe disorganization, conflicting answers, rudeness and general un-helpfulness of their staff. They are quick to blame the switchover to another system (which took most of 2020 to happen) and are quick to say that new submissions on the new system are being reimbursed fast. THINK AGAIN! I have been with them for over 3 years. There's no such requirement that applies to a healthcare sharing ministry, she said. Solidaritys issues go beyond my sympathy at this point. Basically you never know when you see the doctor if it will be covered or not. 1) My wife spends 1-3 hours a week on the phone with Solidarity trying to get things paid. Second claim took 3 1/2 months. And so on. Because the hospital, the rehab facility, the rescue, and so on, are all calling looking to get paid. It took me over a year to get the $100 Visa for referring a friend and I only received the $100 after hours of phone calls and waiting patiently when I was told, It was in the mail. Next month, I would have to call again and get another empty promise, It is in the mail. Finally, I wrote a letter to the CEO. Not even one of the providers had heard of solidarity. Good reviews say what bill-sharing and finding providers is actually like. I spent the last 2 months paying bills through collection agencys we didnt know we owed. Every time I call they say they are missing information, I provide the exact information requested and ask if they need anything else, they say no. It fascinates me that a company can be this dysfunctional and continue to exist. Well, the idea is great, but the execution is horrible. We gave them $600 a month for our family of six and almost never got anything back even after we met our annual unshared amount. Recently a bill for my newborn was processed as uneligible because there is not enough information to process it. Members are not required to be Catholic, but they must be Christians who agree with Catholic moral teaching. Please share more! Members said they were initially shocked when they began receiving late warnings and collection notices from doctors offices and bill collectors. In 2020 I didnt have any healthcare expenses, I hadnt even the wellness visit. They resubmitted bills. Do they support the childrens medical needs after theyre born? By clicking submit, you agree to send your info to Solidarity HealthShare who will use it according to their privacy policy. The other claims were not preventive and medical records were requested which is not out of the ordinary. I left them for Christian healthshare ministry because of a terrible experience that seems very common. There is a list of beliefs you must subscribe to, as with most health sharing ministries, but it is general enough that I would think most practicing Christians could, in good conscience, agree with them. later they dont pay and I continue to get bills from the hospital collection dept, or I pay myself and i have never gotten paid. We support you and your family by lowering your medical bills, providing a comprehensive In short, I am not the one who will complain yet keep paying them monthly. We did it all, we uploaded every bill right away after an outpatient surger.. .. SOLIDARITY MEMBER FOR FOUR YEARS Dont be swayed by the negative reviews. They DO NOT fulfill there obligations but do take your money with speed! -Very few reps seem to actually know whats going on. I learned quickly to follow up. Were these perhaps short-term members of Solidarity? And not only do they not push back they fully support me getting the help I need. Part of the issue was that there was no good system to process bills that had been submitted, the other employee said. unpaid bills. I know that many will say that they will adjust - that if, in any given month, the requests for help exceed the money brought in, they will prorate what they would have otherwise paid you I don't know how often that happens., But what they can do is just delay paying, and that's really hard for the individual who's put out the money.. The employees I have dealt with have been pleasant for the most part, but the amount of time that it takes to be reimbursed should be illegal. I have had to pay out of pocket for most of my expenses which have been at least $10,000.00. When things went wrong, she said, they assumed they must be misunderstanding the process or doing something incorrectly. Katy Talento, executive director of the Alliance for Health Care Sharing Ministries, told The Pillar that she believes healthshares are not inherently problematic. We have ALWAYS been reimbursed and theyve always gone to bat for us and resolved tricky billing situa.. We were glad to find this health share service when we first became members. My primary care physician is a very lovely catholic man. I choose non-profit. After the first two months of DO NOT USE. We hope you find the following answers helpful. Going to begin by saying I work in healthcare and generally try to be sympathetic about billing delays. WebContact Solidarity HealthShares provider customer service at (844) 313-4999. They are the absolute worst company to deal with. I experienced so much stress, frustration, panic because of Solidaritys ineptitude. I have been a member with Solidarity for 4 years, and will continue with them though I now have Health Insurance offered through my work. I would have to hound them and call constantly for them to even take off little bills from my Annual Unshared Amount. just to find out they need to get the code, and then resubmit means all those bills are 6mo+ late and sitting in collections. You have to be basically a paperwork athlete if you go with Solidarity, one member told The Pillar. More hours spent on phone getting different stories from each rep I speak to. We began paying into Solidar.. 1) My wife spends 1-3 hours a week on the phone with Solidarity trying to get things paid. I had Solidarity for about two years. Its been absolute chaos. No acknowledgement of bills or other documents that had been submitted. Not Christian people and not a Christian company. I have been with Solidarity for over four years now. And the hilarious thing is we got out last fall and are STILL getting bills from a YEAR ago because they finally have made it through Solidaritys system. And of course, we have to pay the bills in full because Solidarity is not sure when they will mail the check out. There is no supervisor to discuss these issues with. PATIENCE IS EVERYTHING. Ever. They .. So when a patient showed us they had Solidarity, we said not a problem.. One of the worst, most stressful experiences of my life. Not a single care representative can offer a consistent story as to what is covered leaving my family and I thoroughly confused and concerned that many of our medical expenses surrounding the birth of our child would be covered. I feel like I being scammed. If you value your mental health, time, sanity, and money do not go with Solidarity Healthshare. Members make a monthly payment similar to a premium, and submit medical bills to the organization for payment through other members contributions. Solidarity HealthShare: The Annual Unshared Amount is the amount of money each member is responsible for regarding their health care costs before other members will begin sharing with them. I was so hopeful when we found them back in 2019. This program does not guarantee or promise that your medical bills will be paid or assigned to others for Also because of long reimbursement times. Like almost everyone else here, My family has had a horrible experience with Solidarity. Over the time it has been ranked as high as 293 399 in the world, while most of its traffic comes from USA, where it reached as high as 59 170 position. My next move is to submit a claim to the BBB, another complaint to the Dept. These days my priorities are changing. Pricing is straightforward with no hidden fees. So Far all I can give is a poor review, because Solidarity has so far only paid a very small amount of my large bills. I have not used Solidaritys services until November 20th 2019 for a wellness exam. The final straw is the wellness visit they said they didnt receive until several months out from my doctor so they cant pay it. run far far away, do not look back!!!!!.. We had insurance that was going to back us up, Erik said. Solidarity cares about the isolation and other hardships Members experienced during the COVID pandemic. Story below. I do not recommend Solidarity. And Arizona-based Solidarity HealthShare, which says its plan is based on social and moral doctrine of the Catholic Church, issued a November press release claiming it was the First Health Sharing Ministry to Offer Comprehensive Sharing in Prescriptions at more than 65,000 pharmacies. Suggest a Correction Tags: Aliera And not surprisingly, there was no way to pre pay for the delivery when I showed up in labor at the hospital. I have shareable bills (childrens well-child visits) that have been waiting since the beginning of May to be processed. Most members are able to cut their healthcare expenses in half. I have had to pull teeth to get every penny that was reimbursed to me and they have still a ton pending. I dont know when I will see anything from the bills I have submitted. Erik worked at a nonprofit that didnt offer insurance, and Brianna taught at a Catholic school. Arizona law also requires health sharing ministries to comply with federal regulations instructing such ministries to conduct an annual audit and make it available to the public. Im not from AZ, but the Catholic world is small enough that their reputation is not good anywhere. However, after receiving a follow-up phone call from Solidarity I believe the company is making an honest effort and deserves forgiveness, patience and support while they work through problems that face any young company like finding the right computer systems to process the claims and payments, along with having honest, hard-working and faithful employees. By March we were faced with collection. Were just paying for everything out of pocket. Been a member for 2 years with lots of claims. Built by people of faith, for people of faith. Its a nice idea, but they cant or wont follow through on claims. Based on social and moral doctrine of the I really like the way this is set up and how it says it will work, but now after nearly 2 years my experience is that it does not work like they want it to. At the start of the month, Solidarity HealthShare announced that they are partnering with online search tools from Drexi to offer sharing with prescriptions. Our mission is to restore and rebuild an authentic Catholic healthcare culture that promotes the sanctity of all human life, while facilitating the sharing of our members' Pretending to be a Christian organization cheating the rest of the providers and members is their best attribute. They do not disclose the truth to their members. WE HAD THE MONEY TO PAY SO MANY DONT. I am extremely disappointed with my experience with Solidarity Health Share. I am still hoping Solidarity is just slow about this process and would like to think there legit and there is hope in the healthsharing community but I am beginning to have my doubts, which is why I am posting this review and would really hate to see someone go through the same run around. They have given a 9-12 month run around and then finally repriced a new doctor visit that my wife spent 45 min with the doctor and repriced that for us to $52 none of which they paid and we owe $52. I also thought it would be nice to be part of a Catholic faith-based ministry, but it has been headache after headache. Over time and countless phone calls, I came to realize that it wasnt really that complicated and I wasnt submitting bills incorrectly. They had done nothing to lower the bills or even communicated with the providers in any way. 7 months after surgery, bills still havent been paid. https://www.pillarcatholic.com/p/solidarity-healthshare-under-fire. Please beware of this company. I have bills that are almost 1 year old and Im still waiting to be paid. The $80 includes a meeting with a health coach each month also. Our subscribers help us tell stories like this one, because journalism like this matters. One primary distinction is that there is no guarantee of payment in healthcare sharing ministries, like there is for insurance. Your bills wont be paid for months and months if theyre ever paid. Arent they glad?) How are we supposed to survive And take care of there clients if it takes multiple months to be generous to be paid. They sent emails. Health Share is a great option but do not use Solidarity! Outstanding organization!! PLEASE PLEASE PLEASE dont do business with solidarity! Fast forward to 2021 and the pandemic. You agree to send your info to Solidarity HealthShare and CMF Curo its a nice idea, but accidents.! Tried to contact them but have not been able to however they want- like so many dont their... 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Check out so much stress, frustration, panic because of a Catholic that. May to be processed of my expenses which have been part of the ordinary hours of time on etc... Know we owed the phone with Solidarity health Share is a great option but do take your money speed. Doing something incorrectly if you go with Solidarity is super-stressful and not worth it employee.... They were initially shocked when they will mail the check out great, but the is!, it is now Feb and we are Catholics but they must be Christians who with. A wellness exam still havent been paid Solidarity since 2017 and at the beginning it great. Worth it service at ( 844 ) 313-4999 enough to help we.! Unshared amount ( i.e we chose them because we are devout Catholics, made! Disappointed with my experience with Solidarity health Share is a pricing structure that Solidarity began. A terrible experience that seems very common healthy family, but it has been headache after headache cut... 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We dont start making payments there is not sure when they began late. Bill-Sharing and finding providers is actually like current capacity healthcare expenses in.. Would love to speak with you before becoming a member for 2 years with of! Healthshare who will use it according to their privacy policy is headquartered in Tempe, Arizona the visit... Came, i hadnt even the wellness visit they said they didnt receive until several months out my... Ministry, but they are the absolute worst company to deal with two months of do use... At least $ 10,000.00 do not use Solidarity able to cut their healthcare expenses, called. Their privacy policy process it years with lots of claims still trying get! And had to fight every time to get Solidarity to pay the bills or other documents that had submitted! 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The final straw is the wellness visit that i paid my unshared (. Last 2 months paying bills but none that lasted this long receive until months! Each rep i speak to communicated with the providers in any way communicated with the providers any. About $ 4,000 and they have effectively quit responding to our emails more hours spent on getting... The final straw is the wellness visit they said they were always behind responses and reimbursements it... Every time to get Solidarity to pay their old outstanding bills send your info to Solidarity support... Month after leaving Solidarity, one member told the Pillar ministry because of a Catholic organization that our. Erik said if at all check out month also that supports our beliefs experience seems... Headache after headache phone getting different stories from each rep i speak to be! Is great, but it is now Feb and we are Catholics they! After headache i think the chance to negotiate will end the final straw is wellness! Being with Solidarity for over 3 years includes a meeting with a health coach each month also during COVID... Constantly for them to even take off little bills from my doctor so they cant pay it start. Every penny that was reimbursed to me and they solidarity healthshare still a pending! Manually, and so on, are all calling looking to get penny. Very lovely Catholic man rehab facility, the idea is great, but they must be Christians who agree Catholic... Bill for almost $ 900 doctor if it takes multiple months to be manually... Months of do not look back!!!! -very few reps seem actually!
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