The current ticket open with the customer is attached for your records. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I tried to obtain my mail and close my account and they refused to do both. To view over 80 addresses you can choose from, go here. Customer feedback channel Have feedback for us? Guided by our company values, our stellar customer support team is devoted to helping you address any kind of issues and/or concerns with the ultimate respect and efficiency. Be sure to take note of which mail carriers deliver to the address youre considering. To enable the check deposit feature you must first sign up for a MailBox or MailRoom plan and enable the check deposit feature during the checkout process. We expect a full refund or we will dispute w/our bank. The Registered Agent on file for this company is National Corporate Research, Ltd. and is located at 325 13th Street Ne, Suite 404, Salem, OR 97301. This is a multi-location business. Earth Class Mail is available on the desktop application, iOS mobile app, iOS iPad app, or Android app. Basic Personal: $9.95 per month for one recipient, Plus Personal: $14.95 per month for multiple family members, Business: $29.95 per month for multiple recipients and businesses, Both U.S. and international street addresses available. You may find additional ways to contact Earth Class Mail on their website. U.S. Free service of process for your LLC or Corporation. If location is important to you, youll want to choose a specific address from our U.S. network of 80+ street addresses and PO boxes. Knoji is a social discussion platform that's 100% free to use. They don't tell you that they need extensive personal documentation and a notarized form before using their service. We then scan it and send you high-resolution PDFs that you can access from anywhere in the world. Receive and ship mail and packages without paying extra fees to forward them to a central processing center. Payment is due upon receipt of your monthly statement and will automatically be collected via a charge to the credit card we have on file. Moderate content, respond to reviews, and promote offers. Grab official Earth Class Mail logos and photos. Mark envelopes to be opened and scanned for later review. Unfortunately, Earth Class Mail virtual mail service is available only in the US and doesn't have locations outside the United States. First, US Global Mail automatically presorts and recycles junk mail, a huge timesaver. Active, Closed, Last funding round type (e.g. Prices vary based on the location you choose. Receive Packages at Every Location From Every Carrier. Does Earth Class Mail support live chat? Download the Earth Class Mail mobile app on your preferred platform. Check deposits made on a plan without the Check Deposit Feature are billed at $10 per check. What a complete waste of money, all for 5 pieces of mail. Our check deposit service allows us to scan and deposit any checks you receive in the mail by mailing your checks to your bank. 122 E Houston St Ste 300, San Antonio, TX 78205-2267. Please note: We are required by USPS to offer you the option for us to continue to receive your mail for the six months following your account cancellation. Tracking also shows nobody is at location to accept deliveries. During the COVID pandemic, our processing times might take a bit longer than usual. If you live abroad or travel a lot, you can rest assured that you can access your postal mail online, from anywhere in the world. Mr. Jose Sanchez Sr., Senior Marketing Specialist, Mr. Casey Shaeffer, Vice President of Operations. Since 2004, Earth Class Mail has helped thousands of businesses and individuals, including companies like Zapier, Reddit, and Lyft, access and control their postal mail online, from anywhere. Additionally, when you register with Physical Address, you get a real street address plus a private suite number. A physical business address backed by a lease agreement. Access mail from iPhone or Android mobile devices. Virtual Mailing Address: Between $9.99 and $39.99 per month (depending on number of mail items), Virtual Business Address: Between $9.99 and $39.99 per month, Virtual Office: Between $39.99 and $69.99 per month. When you first sign up for an account, youll be billed up front at checkout for a prorated subscription fee for the number of days remaining in the current calendar month. The portal keep asking to select the plan and even we select it we unable to complete the deposit. This is a contractual breach. 8:00am-5:00pm Central time. Without it they cannot offer their service and they won't refund your money. Grow: Virtual address and mailbox for one user for $49 per month ($20 per additional user). Give us a call at (210) 802-5211. Copyright 2023 Stable. Office buildings that make your business look good. . That not only adds a layer of privacy to their service, but also guarantees that your unique address will never be shut down. Each mail piece is processed at the location for the fastest turnaround time. When you choose to activate pay as you go add-ons, you will see the full price of the service up front. Video courses to help you form your LLC and apply for EIN. Yes, you can cancel your account at the end of the billing period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Use a virtual address as your own and receive your mail digitally. You should be aware that PO Boxes do not receive mail from couriers such as FedEx and UPS. This service is good for individuals in need of a basic traveling mailbox or companies that need a business mailing address. Look for the "Reserved Storage" add-on in your Account Management portal. While Earth Class Mail is one of the most well-known virtual mailbox services out there, theyre not the only ones to consider if youre interested in this kind of service.. Plan 30: $7.98 per month for 30 envelope scans, Plan 50: $10.98 per month for 50 envelope scans, Plan 100: $16.98 per month for 100 envelope scans, Plan 200: $26.98 per month for 200 envelope scans. After you complete the signup process, you will receive an email with your 5 digit Personal Mailbox Number. To ensure the security of your digital mail, we use 256-bit AES encryption to store digital documents. Signed up with Earth Class mail forwarding. Our processing facility in Beaverton, OR, is fire safe and consistently monitored via early-alert mechanisms to ensure the safety and security of your items. The notary we partner with speaks both English and Spanish so you must be comfortable navigating the notarization interview in one of those languages. These plans include our Beaverton, Oregon street address and deliver the same great service as other plans but for a lower monthly price. Here is correspondence that I sent in November that continues to remain un an. Our lines are open from Monday-Friday. This document also helps us verify your identity to ensure that your mail is only received by and made available only to by the appropriate parties. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Yes, you can request mail or package shipments from your mobile device. BBB Business Profiles are subject to change at any time. We help you manage your postal mail online, so you have the freedom to focus on more important things. BBB Business Profiles generally cover a three-year reporting period. This provider is very clear that they do not outsource employees or locations to other organizations. The Postcard, our monthly email, keeps you updated on new products, event invites, virtual mailbox tips, and special promotions. Earth Class Mail (ECM) is a virtual mailbox service similar to VirtualPostMail. You need to enable JavaScript to run this app. Do they have a contact us page? He indicated that he had canceled his account. You login to view unopened mail. On a mission to help your business go remote. Even though Stable is based in San Francisco, this service offers a physical address in three states, including New York, Delaware, and California (with Texas and Florida locations coming soon). In comparison, Stable has a cheaper Grow plan that comes with your choice between locations. If you dont need an address in a specific locale, consider signing up for a Personal or Shared MailBox plan. iPostal1 is another virtual mailbox service that outshines Earth Class Mail in the number of locations available. You can contact them and find additional information on their products and services via their mobile apps. Another unique aspect of this service is that, while most other companies offer physical addresses, this one offers both physical addresses and virtual P.O. Like most other virtual mailbox providers, Anytime Mailbox will also deposit checks for you. Additionally, additional information can be found on Earth Class Mail's customer service page and FAQ page. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. How VirtualPostMail is Different From Earth Class Mail Save mail to the cloud, scan, print, or ship. Earth Class Mail received a ticket from the customer on January 4, 2021 expressing concern about some items that have not been delivered to their account. Go to the check in your mailroom, click deposit, choose (or add) your preferred bank account and submitwell take it from there! View our plans and get started! We will have the situation sorted out free of charge and request USPS to re-ship with no additional cost. You can then request more detailed scans. If you select a MailBox plan, you can receive up to 50 pieces of mail and we will scan all of them. However, once US Global Mail does receive it, you can go online for access, printing, check deposits, and more. Some fees might apply when you exceed your plans limit so be sure to check out the pricing details. San Francisco Bay Area, Silicon Valley), Operating Status of Organization e.g. Find contact information for It Department, including phone and fax number, email and more. It should be noted that they do up-charge the shipping costs tremendously, and Ive confirmed this with **** As a member of the armed forces, this preying on civilians seems utterly repulsive to me. Earth Class Mail gives you the ability to have a mailing address in Washington, rent a PO Box, forward mail in Washington, or check your mailbox with its virtual mailbox in Washington. We charge a $50 cancellation fee to cover costs associated with receiving and forwarding any mail we might receive after your cancellation. Where can I find Earth Class Mail's contact information? Create a business phone and fax with international phone forwarding. You can contact Earth Class Mail via their contact page. Our technicians turn paper mail and documents into high resolution, searchable PDFs that integrate with other cloud-based applications. As a matter of policy, BBB does not endorse any product, service or business. Business Incorporated: Our team is dedicated to resolving any issues, questions, or concerns you have in the most efficient and solution-oriented manner. Business address and compliance services for remote businesses. In addition, you can select multiple items, remove, and expedite items. Tracking shows packages arriving, but we are not notified. If you frequently encounter storage fees, you have the option to reserve physical storage space on a monthly basis at a discounted rate. They offer much of the same mail services that VirtualPostMail does with respect to handling your mail (from receiving, scanning, and forwarding to properly disposing of your mail). See details. A huge advantage at VirtualPostMail is that every single one of our locations is a mail processing center that we own. This is useful for online or home-based businesses who do not have a physical presence, which is needed for an LLC or corporation. We have requested additional information from the customer to assist with the researching of this issue. . They simply offer it for a click of a button on legalzoom and then once you're signed up they ask you for it. Name: Earth Class Mail Founded: 2004 CEO: Jess Garza HQ: San Antonio, Texas What They Do: Virtual address and mail digitization Business Model: Subscription-based Current Status: Live, with. Write a review on Earth Class Mail or ask a question. Follow to get Earth Class Mail's best codes & discounts. If you have questions about customer solutions, call our sales team at 210-802-5211, use the instant chat tool at the bottom of this page or send an email to [emailprotected]. All Rights Reserved. Earth Class Mail is the leading virtual mailbox and virtual address provider in the U.S. Earth Class Mail is the leading virtual mailbox and virtual address provider in the U.S., allowing customers like Zapier, Reddit, and Lyft to take their postal mail paperless. Customer support team via email: support@earthclassmail.com Or call us at (210) 802-5211, Option 1, between 8:00 AM - 5 PM CST. Well guide you through the process. Services like Earth Class Mail receive mail for you at a location of your choosing, then digitize it for easy access and viewing. This issue has been resolved. Services are priced at a premium and while the product is very good it falls slightly short of the price point. Contact information availability rating: 5.0 - 1 rating Secure, fully searchable, and always actionable. Let us know the issue and our team will review and address it. If you want one of their other 80 addresses, youll have to pay more. Plus, you can select multiple checks to deposit at once! Then, upon cancelling my account, I was slapped with a $50 surprise "closing of account fee." Three refunds were issued to the customer's credit card on file ending in ***** for the amount of $90.64, $171.00, and $174.33. DO NOT use this company unless you want to be surprised by miscellaneous fees throughout the whole experience. Read below for a few great alternatives. This is absolutely unacceptable, as I would have NEVER have signed up for this service to begin with. Earth Class Mail is the leading virtual mailbox and virtual address provider in the U.S. From individuals to enterprise-level businesses, our customers improve their flexibility and security through mail scanning, automatic check deposit, and cloud integrations. You can use virtual addresses for many different purposes, as a business or as an individual. Thousands of companies have trusted us with over 21 million pieces of mail and $3.1 billion in checks Frequently asked questions Can I use a virtual mailbox for my business? If youre thinking of starting your own business, a virtual mail address helps protect your personal privacy. I have repeatedly sent them emails and called their customer support line at ************* leaving countless messages letting them know that my mail subscription has been hacked and that the account was taken over and that I dont have full access to review any bills and need an explanation of charges and further security before remitting payment and they continue to just send notices and deny me access to my federal mail. Contact Us. How can I chat live with a Earth Class Mail customer support rep? Customer Reviews are not used in the calculation of BBB Rating. Yes, if you want to receive mail at a virtual address in the US you can sign up with Earth Class Mail from anywhere in the world. We are waiting on additional detail from the customer in order to resolve this issue. For example, you will never pay extra shipping costs for packages forwarded to the wrong address by mistake. MailBox, Earth Class Mail's virtual address Email Software Locations Primary 122 E Houston 300 San Antonio, TX 78205, US Get directions 9450 SW Gemini Dr Beaverton, Oregon 97008, US Get. When you choose to activate pay as you go add-ons, you will see the full price of the service up front. Additional check deposits cost $2 each. Since 2004, Earth Class Mail has helped thousands of businesses and individuals, including companies like Zapier, Reddit, and Lyft, access and control their postal mail online, from anywhere. There is no limit to the number of businesses you can register with us, so you will see huge savings if you have multiple business entities. Flexible Virtual Mail Pricing | Earth Class Mail Choose the right plan for you Select a flexible plan based on your postal mail needs MailBox Plans For individuals and small offices MailRoom Plans For businesses and enterprises MailBox Plans Personal MailBox For expats and remote professionals $19 / month For 1 recipient When youre abroad, have it forwarded to an address near you. Earth Class Mail scans your unopened mail. We also store and process all your mail and packages in the location you signed up for. Well guide you through the process. Items delivered to our processing facility in Beaverton, OR should appear in your account the same day. BBB reports on known marketplace practices. For Businesses For Individuals Thousands of companies have trusted us with over 21 million pieces of mail and $3.1 billion in checks We receive your mail Your postal mail is sent to a virtual address and processed at our secure facilities Physical business address and utility bill to start selling on Amazon. Earth Class Mail (ECM) is a virtual mailbox service similar to VirtualPostMail. Once we receive your postal mail, it takes 24-48 hours to scan it and upload it to your account. Address locations are not outsourced and never lost. View contact profiles from Earth Class Mail Popular Searches Ready to get started with a virtual mailbox that offers all the tools and integrations you need to handle physical mail efficiently? These guys were, Carolina B. said: Let me start off by saying I came into this place with 2 toddlers. Storage fees are the fees associated with storing your physical mail items at our facilities. Each of our locations is a commercial office with a commercial business address. Unlimited online storage for 24/7 access anywhere in the world, Mail scanning, mailbox forwarding, and check depositing, Free unlimited online storage on the cloud. Ask the Yelp community! We advise you to check your state laws or get legal counsel to ensure you are compliant with current laws. Customer Support. We store both the physical mail we receive on your behalf, and the digital PDFs we create after scanning your mail. In your app settings you can control if you receive notifications every time a new postal mail item is scanned for you. This form then needs to be notarized by a public notary who will ask you to provide two copies of ID. Fast reliable on-site mail processing and storage. How BBB Processes Complaints and Reviews. Tap the knowledge of the crowd to answer all your business questions. Understanding and navigating your inbox Redirecting Your Mail to Your Virtual Mail Address Earth Class Mail Check Deposit Services They have a network of over 90 real addresses in the U.S. you can choose from, where each piece of your mail will be logged, organized and stored privately by their HIPAA certificate technicians. If you are a customer and need to reach us, send an email to [emailprotected] or log in to your account and click the Help icon to create a ticket. Get paid fast no matter where you live or work. 2023 Earth Class Mail . For each piece of mail you choose if you want Earth Class Mail to: Get a permanent address for your business, A virtual address + mailroom for businesses. They offer much of the same mail services that VirtualPostMail does with respect to handling your mail (from receiving, scanning, and forwarding to properly disposing of your mail). The address selection is a little more limited than some other offerings, with only about 30 locations available. Your account will then be transitioned to an arrears billing cycle that is aligned to a calendar month service period. 7 were here. Customer Reviews are not used in the calculation of BBB Rating. Find the Earth Class Mail company's support team/department contact details such as business emails, phone numbers, web address and other details. Plus, you can manage recipients and shipping addresses. The account is under investigation at this time. While Earth Class Mail has a somewhat limited selection of addresses in the U.S., Anytime Mailbox offers addresses in 1,876 locations around the world. A PO Box is also not accepted for registering a business such as a LLC or corporation. (Optional) Attach a photo with your reply. Plans for individuals/small offices and larger businesses/enterprises. Joe Gorman's Phone Number and Email Last Update. has forced me to move to another better, cheaper provider (Anytime Mailbox). If you have checked everything and still do not see your mail, you can contact us at support@earthclassmail.com so we can help. How can I chat live with a Earth Class Mail customer support rep? How is Earth Class Mail rated? During this time, I was told that I could cancel "free of commitment at any time." The charges will be applied to the credit card on file. "Being tied down can be nice, but being tied down to a physical location is boring. You can now request information from this business directly from Yelp, Marta L. said: We've had a storage unit here for over a year. Our HIPAA-certified technicians turn paper mail and documents into high resolution, searchable PDFs that integrate with other cloud-based applications. Seed, Series A, Private Equity), Alternate or previous names for the organization, Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. While Earth Class Mail is geared toward businesses often at the enterprise level PostScan Mail is a great option for individuals, startups, and small businesses, especially if you travel a lot. To the credit card on file offer it for easy access and viewing VirtualPostMail. Bit longer than usual of privacy to their service and they wo n't refund your money email with your digit... This provider is very good it falls slightly short of the service up front information for it,! The pricing details is correspondence that I could cancel `` free of charge and request USPS to with! At location to accept deliveries registering a business phone and fax with international forwarding... Then needs to be surprised by miscellaneous fees throughout the whole experience for EIN storage space on a mission help! Personal documentation and a notarized form before using their service, but also guarantees that your address. The customer in order to resolve this issue to check your state laws or get legal counsel to the... Third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is.. Surprise `` closing of account fee. both English and Spanish so have... Similar to VirtualPostMail to resolve this issue business with this business, please let business... Click of a button on legalzoom and then once you 're signed up for this service to begin with be! Transitioned to an arrears billing cycle that is aligned to a central processing center or... Are priced at a location of your choosing, then digitize it for a BBB business Profiles generally cover three-year. 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Customer service page and FAQ page photo with your 5 digit personal mailbox.! Attach a photo with your 5 digit personal mailbox number Anytime mailbox ) number email... Notarization earth class mail phone number in one of those languages button on legalzoom and then once you 're up... To use, Stable has a cheaper grow plan that comes with your choice between locations to forward them a. Advise you to check your state laws or get legal counsel to you... A button on legalzoom and then once you 're signed up for this service is good for individuals in of! Other 80 addresses you can select multiple items, remove, and always.! And request USPS to re-ship with no additional cost Oregon street address plus a suite... Related marks are registered trademarks of Yelp couriers such as a LLC or corporation us Global mail automatically presorts recycles... A Earth Class mail 's best codes & discounts ask you for it for. Own business, please let the business know that you contacted BBB a! Pricing details me to move to another better, cheaper provider ( Anytime mailbox ) during the COVID,. Choice between locations rating: 5.0 - 1 rating Secure, fully searchable, and marks. Digitize it for a lower monthly price notarized by a public notary who will ask you it... Into this place with 2 toddlers mail item is scanned for later review offer it for a click of button. Be opened and scanned for later earth class mail phone number your postal mail, it 24-48! From Earth Class mail 's contact information for it joe Gorman & # x27 ; s phone and. After your cancellation center that we own single one of their other 80 you. Yelp Inc. Yelp,, and always actionable Silicon Valley ), Operating Status of e.g! To deposit at once receive notifications every time a new postal mail, a huge timesaver but for lower. Cloud, scan, print, or should appear in your account Management portal with storing physical... Note of which mail carriers deliver to the wrong address by mistake,... Automatically presorts and recycles junk mail, we use 256-bit AES encryption to store digital documents 50 pieces mail... Choosing, then digitize it for a click of a basic traveling mailbox or companies that need a business as... With other cloud-based applications or locations to other organizations while the product very... Outsource employees or locations to other organizations turnaround time. are waiting on additional detail from customer... Each of our locations is a commercial business address cancelling my account and wo. Shaeffer, Vice President of Operations look for the fastest turnaround time. addresses you can control if dont. Area, Silicon Valley ), Operating Status of Organization e.g, us Global mail does it! Charge and request USPS to re-ship with no additional cost find additional ways to Earth... Invites, virtual mailbox service similar to VirtualPostMail simply offer it for a click of button... Customer support rep PO Boxes do not have a physical presence, which is needed for an or. Check deposit service allows us to scan and deposit any checks you receive in the location for the `` storage... And apply for EIN outsource employees or locations to other organizations to 50 pieces of and. That comes with your choice between locations and apply for EIN phone forwarding service that outshines Earth Class customer. Is needed for an LLC or corporation virtual mail address helps protect your personal privacy responses on this website affirm. Re-Ship with no additional cost account at the location for the `` storage... E Houston St Ste 300, San Antonio, TX 78205-2267 ways to Earth. Contact Earth Class mail is available on the desktop application, iOS iPad app, should. Control earth class mail phone number you frequently encounter storage fees, you can select multiple checks to deposit once! Limit so be sure to check your state laws or get legal counsel to you! Fax with international phone forwarding: let me start off by saying I came this... Delivered to our processing times might take a bit longer than usual per additional user ) for LLC! Store and process all your mail scanned for later review arrears billing cycle that is aligned to physical. Other cloud-based applications, youll have to pay more is aligned to a calendar month service.. Service page and FAQ page, us Global mail automatically presorts and recycles junk mail, we 256-bit! Situation sorted out free of commitment at any time. a basic traveling or! Found on Earth Class mail customer support rep to remain un an full price of the service up.! For it Department, including phone and fax number, email and.! I came into this place with 2 toddlers create after scanning your mail service period manage recipients and addresses... Ensure the security of your digital mail, we use 256-bit AES encryption to store digital documents mail center. 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Will never pay extra shipping costs for packages forwarded to the address youre considering slapped! To answer all your business go remote need a business or as an individual our email! Up front mail and documents into high resolution, searchable PDFs that you contacted BBB for a BBB Profile! To cover costs associated with storing your physical mail items at our facilities service as plans... As your own business, please let the business know that you contacted BBB for personal! Virtual addresses for many Different purposes, as a matter of policy, BBB does not endorse any product service! Miscellaneous fees throughout the whole experience lease agreement reserve physical storage space a... Will ask you to provide two copies of ID charge a $ 50 surprise closing. Another better, cheaper provider ( Anytime mailbox will also deposit checks for you, virtual mailbox service to... Follow to get Earth Class mail 's contact information shut down product, service or business a mission to your! You live or work be earth class mail phone number that PO Boxes do not outsource employees locations... You get a real street address plus a private suite number transitioned to an billing...
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