The Regional Operations Division principal functions and responsibilities are to supervise and coordinate the functions and activities of all Regional Offices. Its functions are, but not limited to

• Supervising and coordinating the functions and activities of the Regional Offices;
• Receiving and validating reports from the Regional Offices;
• Receiving and ensuring claim files emanating from the Regional Offices subscribe to NASSCORP claim procedures; and
• Submitting verified claim files to the Insurance Division for onward action, including processing.

Regional Offices

The Regional Offices are the official representatives of NASSCORP in the counties. They are responsibilities include, but are not limited to

• Officially representing NASSCORP and conducting its business in the counties;
• Detecting and registering eligible employers and their employees under the Social Security Schemes;
• Establishing and maintaining comprehensive and accurate records of all registered entities and their employees;
• Issuing registered employers’ Social Security codes and insured employees’ Social Security ID cards;
• Conducting education on the Schemes for insured registered employers and eligible employees;
• Collecting and depositing contributions in NASSCORP designated accounts;
• Visiting the premises of registered entities in order to inspect and assess their payrolls or other relevant documents;
• Informing NASSCORP Management and registered employers of any unpaid liabilities.
• Receiving, investigating and submitting claims to the office of Regional Operations Division;
• Providing information to beneficiaries regarding their status and other relevant matters;